David Pagano Email and Phone Number

Responsible for receiving, reviewing, and processing product complaints for manufactured and distributed products as required by applicable regulations, standards, and company policy. This position combines skills in post market regulation, statistics, and product knowledge in the process of trending and handling incoming complaints. Partners with Product Support / Quality Engineering or other investigators on product investigations and trends.

Postmarketing surveillance (PMS) (also post market surveillance) is the practice of monitoring the safety of a pharmaceutical drug or medical device after it has been released on the market and is an important part of the science of pharmacovigilance. Since drugs and medical devices are approved on the basis of clinical trials, which involve relatively small numbers of people who have been selected for this purpose - meaning that they normally do not have other medical conditions which may exist in the general population - postmarketing surveillance can further refine, or confirm or deny, the safety of a drug or device after it is used in the general population by large numbers of people who have a wide variety of medical conditions.

Vacuum Technology Inc. is a US based manufacturer that is committed to developing innovative products for clients around the world.With its North American facility in Gloucester, Massachusetts USA , VTi offers Super Purified Glove Boxes, Gas Purification Systems as well as ancillary products and accessories. In addition to the standard product lines, we are proud of our technical team’s ability to work together with our clients to create custom solutions.VTi’s high-quality products and dedicated service has been put in place to gain respect throughout the world-wide marketplace.Through collaboration with various international market-leading manufacturers and through comprehensive technology sharing with Mikrouna (over fifteen years of Glove Box experience) , VTi integrates research, manufacturing, sales and customer service with the goal of becoming a world-class leading company.Vacuum Technology, Inc. will continue to develop innovative and high-quality products while providing excellent service in order to fulfill our Mission Statement:“Achieving social goals through advancing technology.”

Designing and promoting activities to meet customer demand and generate revenue;Advertising and promoting the club or centre to increase usage, which may include commissioning and considering market research;recruiting, training and supervising staff, including managing staff rotas;carrying out health and safety checks on the equipment and site;managing maintenance, insurance, repairs and cleaning;maintaining high levels of customer care, often with a particular focus on avoiding loss of existing users;prioritising target activities and user groups (especially in local authority centres);handling complaints and incidents, e.g. accidents and emergencies, theft;delivering some fitness training or coaching in sports activities - often a good way of maintaining contact with customers;preparing and checking budgets and generating income;cashing-up and keeping stock records;purchasing equipment and supplies;using advanced management information (e.g. footfall, popularity of classes by hour) to improve provision and timetables and cope with fluctuations in demand;writing monthly or weekly reports and preparing cash projections for owner.

• Responsible for $4M in new business annually• Consistently meet and exceed weekly sales goals with a 50% close rate• Initiate outbound direct-to-customer sales calls and own account management• Conduct research and develop leads to sell products on Amazon.com• Prepare sales action plans, strategies, and roll-up reports of sales activity• Research over 100 different manufacturers per day• Establish 75% of new business with vendors weekly• Host PowerPoint presentations on a weekly basis for company overview• Motivate, Engage, and Involve my development team to high standards

• Planned and executed individualized success paths for a variety of clients from beginners to professional athletes• Attracted new clients by engaging in conversations about their fitness needs• Coached a sales team to successfully recruit an average of 5 new clients per week• Hosted community events and K-12 presentations on childhood obesity• Attended weekly Business Network International meetings held in Westchester, NY