Perform operational risk assessment for each distribution channel, including risk and return analysis to identify and support risk reduction activities. - Led integration of a purchased subsidiary into Allstate’s Enterprise Risk, Compliance, and Cyber Security frameworks after performance of an operational risk assessment and ensuring the highest-level risks are prioritized, meaningfully reducing residual risk. - Initiated key risk indicator program to enhance departments’ ability to monitor and identify potential risks consistently and systematically.

Served as Chief Risk Officer in implementing an enterprise risk management program, maintaining primary oversight for internal audit function, and compliance with Sarbanes-Oxley (SOX) Act for Esurance. - Developed and designed risk-based assessments, audits, monitoring and reporting to executive management and Board of Directors focused on processes and initiatives with significant business impact. - Integrated operational risk framework into operational decisions and leadership responsibilities bringing awareness, ownership and ability to risk accept.Reported significant risk concentrations while continuously improving risk tools and capabilities. - Primary contact and facilitator with Internal Audit and Compliance departments, external auditors (financial and IT), and Department of Insurance (for financial exams), reducing business impact. - Served as Leader of Esurance business continuity and successful transition to remote work, including moving over 2K+ service associates from hard phones to soft in one week. - Presented audit plans, audit results and audit findings (including closing status) to the Executive Committee (C-level executives) every quarter. - Successfully carried out IT, privacy, financial and operational audits. Maintained communication with process owners and management to quickly identify issues and discuss process changes. - Provided professional assistance for business owners to improve processes and controls for operations, information technology, security, and accounting/ financial activities. - Leveraged KRIs to identify potential risks consistently and systematically.Converted Sox documentation and testing to Allstate Sox platform and continued Sox compliance responsibility for Esurance.

Developed the Internal Audit function at Esurance. - Completed the first Esurance audit universe and risk assessment, which was utilized for the development of 2008 - 2013 audit plans. Established internal audit policies and procedures and ensured consistency of audit approach. - Presented audit plans, audit results and audit findings (including closing status) to Executive Committee (C-level executives) every quarter.Applied PCAOB 5 and SEC Guidance Release to improve effectiveness. - Implemented NAIC Model Audit Rule in 2010. - Supported the streamlining of department processes, cutting costs and increasing the effectiveness of the business functions. - Led the gathering and review of thousands of due diligence requests (including documents and meetings) for the sale of Esurance to Allstate.

Senior Manager of Assurance Services and Certified Public Accountant (CPA) - Managed the largest private San Francisco account (Kaiser Health Plan) with 40,000+ annual audit hours. - Served as the national and local office instructor of audit methodology, delivering audit methodology to KPMG San Francisco office through training and communications. - Received the highest annual performance rating in addition to an early promotion to manager and senior manager position. - Effectively performed audits in a corporate office setting and multi-location subsidiaries. - Led financial statement audits in the following industries: Leasing, Healthcare, Insurance and Financial Services.