David Patterson Email & Phone Number

Senior Systems Engineer

Elkridge, Md, Us

Provides to customers, real-time high-level of service quality to guarantee access to critical systems. This position at the mission critical Global Enterprise Command Center 24/7 service desk provides lead support to our client. Mr. Patterson supports a wide variety of Microsoft & Citrix applications for end user services. His key responsibilities include but are not limited to, Windows and UNIX authentication via Active Directory; creating accounts within AD, modify, remove accounts; knowledge in groups, rights, user privileges; creating home profile information for users, troubleshooting; manage customer UNIX account information; effectively communicate, interpret, and resolve customer issues. Mr. Patterson has expert knowledge in Windows 2003 server and above, and installs, configures, and monitors Citrix and VMWare applications. He supports the SQL Enterprise, WSUS patch management, and DNS configurations. He also troubleshoots network devices, printers, and analyst tools. Mr. Patterson has troubleshooting knowledge of all the applications on the standard client load and communicates with all the hardware (server/network device), software, service, and specialized troubleshooting teams related to client support through ticketing system queues. He carries out account transfer from domain to domain transferring all files and email and restores user files when needed. Mr. Patterson works with all key personnel for monitoring and trouble

Mr. Patterson leads and manages the ZND (Zero-Day Network Defense) Pilot program and team which support United States Cyber Command (USCYBERCOM) and DISA in these organization’s efforts to enhance DoD’s network security infrastructure for protecting against malicious E-mails and attachments which can cause mission impacting NIPRNet security breaches. He evaluates the COTS FireEye Malware Protection System (MPS) to validate that it can provide critical real-time detection, analysis, and protection functionality and prevent malicious malware from negatively impacting the respective system and associated network architecture. As configured, for the pilot, this MPS tool specifically is evaluated to determine its reliability and effectiveness in mitigating malicious E-mail traffic and attachments that attempts to penetrate the Non-classified Internet Protocol (IP) Router Network (NIPRNet). This evaluation is focused on file reputation and FireEye’s integration in a test environment along with existing DoD network defense tools and capabilities such as Enterprise Email Security Gateway (EEMSG). Mr. Patterson is hands on with the equipment as well and also engineers and tests FireEye’s CMS server (Central Management System) and Gigamon’s HC2 passive tap. Zero-day vulnerabilities are increasingly exploited using malicious attachments or uniform resource locators (URLs) in spear phishing e-mails. The ZND pilot will be implemented and managed in a manner to conduct a thorough evaluation of this product which was collaboratively selected by the National Security Agency (NSA) and Defense Information Systems Agency (DISA) PEO MA sponsored Zero-Day Network Defense (ZND) Pilot program. This malware protection tool is being deployed on the DoD Unclassified but Sensitive Internet Protocol Router Network (NIPRNet) and hosted at the five DISA Enterprise Computing Centers (DECCs).

Reston, Va, Us

Mr. Patterson was a Lab Manager for the customer and performed System Administrator duties for the PSN KMI (Key Management Infrastructure) effort under the EPM II/IES contract. The core duties performed were Windows and Linux System Administration, cabling, loading software, installing IAVA patches, troubleshoot networking issues, server configuration and administration, development of System Administration guidelines and procedures. He also worked with virtualization and NetApps installation and configuration, doing inventories, recreating all software Visio inventory docs and diagrams and installing and racking servers and storage devices. Mr. Patterson managed the operations lab and the development lab. He dealt with classified hardware and software installing and configuring along with creating documentation; moreover, he updated source code on various boxes and worked with network monitoring software in both labs. Mr. Patterson was the lead for engineering three PSN labs, racking equipment, running cable, and configuring network and server equipment. He provided a great deal of system engineering by recreating Windows Active Directory on several domains including DNS and group policy configurations and options. One of the domains on the operations side was corrupt and he was the only person with the knowledge to recreate the AD structure. Mr. Patterson worked with the Gov security person doing Network vulnerability scanning and approvals for equipment and software. Not only was he using his expertise in Windows in the labs but he also used his Linux skill, which had a large presence in the lab. He managed the switches and firewalls in the labs and engineered the rack layouts for the future labs. Mr. Patterson worked on virtualizing the PSN KMI effort; in addition, he became the SME for various software packages that are being used on the program to monitor the infrastructure.

Chantilly, Va, Us

As a Lab Manager for the Solutions Center Lab, Mr. Patterson was responsible for managing the schedule of all activities in the center and was the point of contact for issues and actions related to connection to and operation on the TASC Research Network. He was in charge of Control access (accounts and resources) to the center resources and provided suggestions for center improvements. Mr. Patterson installed and configured/reconfigured equipment and software, maintained a complete and current inventory of all center equipment and software and their configuration, assisted in preparing demonstrations or other activities in the center and periodically backed up data that resides on the center network; furthermore, he provided a monthly report on the activities and status of the center. Mr. Patterson has performed penetration testing on various hardware devices in the solutions center lab and worked with different vendors in a VMware environment performing continuous monitoring testing and evaluation. Mr. Patterson evaluated “the best breed of product” for the ISSO community in regards to Configuration Management of Control and Security Control Monitoring; furthermore, he was evaluating companies such as Tripwire. He took on a security software engineer role by working with different vendors doing software vulnerability analysis on source code. The effort was called Software Code Analysis Services, which was a service that identified and offered mitigations for significant security vulnerabilities in applications using static analysis techniques. The key benefit to customers was that the owners of software applications get actionable information from which to assess risk and make decision to use or repair for mission use. Mr. Patterson was in charge of setting up the environment, compiling the code to analyze in a Linux environment, and scanning and preparing these reports for the customer. The various products that he used analyze source and binary code.

Falls Church, Va, Us

Mr. Patterson was consistently requested by Management to work critical short turn around mission oriented projects. These projects require the negotiation and coordination from other departments for speedy activation. Specific examples of this are located throughout the Special Ops community, IC Partners, Afghanistan, Iraq, UK and Germany. Mr. Patterson was a technical network engineer in a 6 Person “Tiger Team” specifically focused on providing USSOCOM/SOF (United States Special Operations Command/Special Operations Forces) network and voice connectivity. He was assigned as the team lead for the AFRICOM command providing network and voice deployments. These responsibilities included Quick Reaction Capabilities (QRC) for the mission element down range. He was an engineer working with the DNI and C4I initiatives to share resources across the enterprise and he brought his IA background to the team for hardening the deployable systems to prevent attack from the target out in the field. This responsibility of his included the, design and implementation of critical network resources for the Intelligence community. He engineered, implemented, and deployed Lightweight deployable kits consisting of network and voice equipment to various US military bases around the world, and he was present and stood up these systems at 10 different bases. Mr. Patterson served as a liaison between high level military personnel and the NSA. He worked with the NSA’s Network Security team, IP team, VoIP team, and the LAN maintenance team closely to insure reliability in the network infrastructure. The technical aspect of the effort was configuring Cisco switches, routers, firewalls, VoIP, crypto gear, and SATCOM equipment.

Falls Church, Va, Us

Mr. Patterson was responsible for contributing to system/security administration projects and infrastructure maintenance; also he ensured successful daily computer network operations (CNO) of secure and corporate communications. He worked with the Information System Security Officer (ISSO), Personal Security Officer (PSO), and other senior security engineers using network vulnerability scanner tools and exploiting systems to ensure that the network was secure and that configuration management complied with security requirements. He developed technical solutions and recommended advanced technological ideas and guided their development. Mr. Patterson has received five awards at NGIS, TASC and four promotions for outstanding support to the staff. NGIS, TASC has given him an advanced level of hands-on proficiency with numerous development tools. He became the NSA Tech Lead, designed and stood up the AJ computer domain consisting of over 400 users and workstations, engineered several active directory infrastructures for various proposals and IRADS, designed/engineered the NSA Solutions Center Lab, and performed SCADA software integration testing and support. Mr. Patterson worked independently on two different occasions to migrate the entire classified domain to new equipment with a change in the infrastructure with very short deadlines. He was the Priorycrawl system/network administrator onsite supporting this NTOC effort. Mr. Patterson was also responsible for setting up and monitoring network devices and backup solutions, performing GFE coordinator duties, creating SOP’s for other LAN Staff members and users, and training new AJ LAN Staff employees to perform daily tasks. He has a proven acuity for promptly and thoroughly mastering new technologies and is a self-motivated contributor to team-based initiatives with an extensive understanding of network design and engineering, systems analysis and development, cyber security, database creation and administration.

Laurel, Maryland, Us

He was responsible for duties including voice and data network design and engineering, installation, configuration, maintenance, troubleshooting and tuning of enterprise data networking equipment for DoD efforts. Mr. Patterson performed critical evaluations of networks and developed recommendations for improvements and ensured the continuous availability of all data network services; in addition, prepared necessary network layouts, diagrams, equipment lists, and documentation. He managed vendors by working with them to define product features and enhancements and acted as liaison with vendors and operations to resolve escalated issues. He responded to escalations, tickets, and alerts from NOC and Helpdesk issued to network engineering in a timely manner and was able to open/close trouble tickets (Remedy Action Request System), generate/provide status reports, provide analysis, develop engineering redlines as needed to support network maintenance actions, engineering changes/upgrades, and security vulnerabilities. As a Network Engineer, he provided resolution information and worked with other teams to complete impact analysis where appropriate, and worked with other department personnel to insure the smooth and coordinated implementation of production deliverables. He installed, maintained and provided troubleshooting for multimode and single mode fiber optic cable and UTP cable, and performed troubleshooting of complex network problems utilizing network security analyzers and other troubleshooting tools. Mr. Patterson provided analysis for implementation techniques and tools for the most efficient solution to network problems and to improve existing solutions; furthermore, evaluated/reported on new analog and digital communications technologies to enhance the capabilities of the data network.

He was responsible for providing computer support and assisted with designing the computing infrastructure. He assisted with troubleshooting high profile network performance issues and proposed appropriate action. Mr. Patterson made recommendations of computer system enhancements that would improve the performance and reliability of the systems. His contribution to the company website was a huge asset. He also assisted with proposal development and provided support for Public Relations programs; furthermore, he brought his security mindset to the company and gave recommendations for the security vulnerabilities that existed on the network. As an intern, Mr. Patterson also conducted market research and assisted with marketing collateral design and production. He maintained high levels of data accuracy, performing all duties with diligence and thoroughness in a sensitive, customer-focused, and high-volume financial investment environment.

College Park, Maryland, Us

Mr. Patterson developed policies and standards for allocation and use of computer equipment. He ensured data integrity by evaluating, proposing, implementing and managing software, hardware, and security solutions. Mr. Patterson compiled, analyzed and prepared reports and other information to support the department. He assisted with designing and developing server disaster recovery strategies and assisted with web site development; also he continuously updated the school’s databases. He also prepared and delivered effective communications that synthesized information and conveyed ideas in written and orally presented formats to audiences. He has an expertise analyzing, identifying, designing, and supporting comprehensive solutions that directly supports staff needs.

Master Of Business Administration, Information Assurance

Master Of Science, Information Technology

Bachelors Of Science, Business Administration; Management

Mcsa Avila University Certificate

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Education record

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