We successfully design, deliver and implement information and communications technology (ICT) solutions and services (across infrastructure, cybersecurity, cloud, multi-level IT service management, business process development, managed services solutions, and more) whilst achieving quality, revenue, profitability, SLA and all value targets for the financial industry.I specialise in delivering outsourced ICT business solutions specifically for the financial services sector. With a proven ability to bring the benefits of IT to resolve business issues while managing costs and minimizing risks. Implementing purposely developed solutions to take away some of the pain threshold that business executives experience every day. __________________KEY COMPETENCIESStrategic PlanningPerformance ManagementProject ManagementChange ManagementGoal & KPI setting Business Partner EngagementVendor ManagementCommunicationsProblem Solving Customer Service Stakeholder ManagementPolicy and Procedures DevelopmentHelpdesk and Operational Support