David Peek, A-Cspo Email & Phone Number

Kennesaw, Ga

Provides SAAS Practice Management Solutions that build more profitable accounting firms• Redefined the product roadmap and go-to-market strategy for a global SaaS practice management suite to succeed in the US market• Tactical execution of product roadmap including various development teams and operations• Reduced customer defects by 65% over prior year and revised software provisioning system reducing order errors by over 50%• Successfully launched major feature enhancements including integration with a leading 3rd party vendor• Improved customer experience through software training and e-learning enhancements• Coordinated executive financial reporting for revenue and budget forecasting

Kennesaw, Ga

Provides Desktop Tax Preparation Solutions for CPAs, Small Firms, and Sole Practitioners• 100% on-time completion of product roadmap deliverables with increased YOY quality and customer retention following platform migration• Selected as product owner by executive leadership following next generation platform migration based on subject matter expertise and technical product knowledge• Closely collaborated with Product Management to understand voice of customer and define product lifecycle• Managed development resources to communicate and translate product road maps into well-defined work items including feature acceptance and coordination of product releases• Interacted with Project Management to manage risks and ensure that stakeholders are informed• Provided training and mentorship to new product owners across various teams• Assisted with piloting scaled agile framework (SAFe) within Small Firm division

Kennesaw, Ga

• Redefined production support procedures for triage and validation of defects to streamline remediation process• Led teams during next generation platform migration with focus on compliance calculation and display engines including forms conversion• Product backlog authoring, prioritization, and grooming while evangelizing best practices• Scrum master duties including sprint planning, monitoring, daily scrum, and impediment removal• Technical writing including use case definition and business requirement documentation • Responsible for detecting, understanding, and mitigating changes in development lifecycle

Fort Pierce, Florida Area

• Standardized team metrics and reporting for business stakeholders• Staff leadership duties including two assistant supervisors with focus on increasing productivity, morale , and quality across thousands of federal and state compliance forms• Innovation leader and design contributor for internal tools and workflow process• Valued as top performing code author and quality review across federal and state business products