David Peralta

David Peralta Email and Phone Number

Service Leadership @ ChargeTronix
David Peralta's Location
La Mirada, California, United States, United States
David Peralta's Contact Details

David Peralta personal email

n/a
About David Peralta

David Peralta is a Service Leadership at ChargeTronix. He possess expertise in social media, customer service, product marketing, email marketing, vendor management and 16 more skills.

David Peralta's Current Company Details
ChargeTronix

Chargetronix

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Service Leadership
David Peralta Work Experience Details
  • Chargetronix
    Director Of Service
    Chargetronix May 2024 - Present
    Costa Mesa, California, Us
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  • Btcpower
    Director - Customer Service And Service Technology
    Btcpower May 2021 - Mar 2024
    Irvine, California, Us
    As the Director of Customer Service and Service technology, I am responsible for customer service, technical support, business intelligence, and all tools and technology used to support BTC Power eMobility customers.
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  • Razer Inc.
    Director - Digital Support, Service Technology
    Razer Inc. Feb 2017 - May 2021
    Irvine, Ca, Us
    Built a global team responsible for the technical infrastructure, strategy, and transformation from start-up to a global customer advocacy organization supporting over $1B in annual sales. Responsibilities include CRM, support.razer.com, warranty management, RMA processing/fulfillment, telephony, knowledge management, community support, and product review management.
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  • Belkin International
    Sr. Manager - Social Media
    Belkin International Nov 2014 - Feb 2017
    El Segundo, Ca, Us
    Responsible for all Social Media management, tools, and strategy across the 3 Belkin International brands. Defined social strategy including voice, communication pillars, guidelines and deployed to global social media teams across all geographies. Led all content, engagement and campaigns. Manage all social media and media purchasing agencies to deliver against defined KPIs.
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  • Belkin International
    Sr. Manager – Esupport & Service Technology (Belkin, Linksys, And Wemo)
    Belkin International Mar 2013 - Nov 2014
    El Segundo, Ca, Us
    Led global eSupport and technology team of 25 managing Belkin, Linksys and WEMO. Migrated existing Linksys support infrastructure to Belkin and WEMO including CRM, Chat, Telephony, Remote Support, Community, Social Media and Knowledge Bases.
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  • Cisco
    Manager - Esupport & Service Technology (Consumer & Smb)
    Cisco May 2004 - Mar 2013
    San Jose, Ca, Us
    Responsible for managing eSupport & Service Technology within the Cisco Consumer and Cisco Small Business Customer Advocacy team. Oversaw worldwide web support strategy, self-support tools, content management, support center operations, and service technology platforms, such as: chat, remote support, social media, CRM, community and knowledge base in 7 languages.
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David Peralta Skills

Social Media Customer Service Product Marketing Email Marketing Vendor Management Cross Functional Team Leadership Product Management Social Networking Content Management Program Management Marketing Communications Salesforce.com Social Media Marketing Online Marketing Strategic Partnerships Management Web Analytics Online Advertising Cloud Computing Crm Customer Relationship Management

Frequently Asked Questions about David Peralta

What company does David Peralta work for?

David Peralta works for Chargetronix

What is David Peralta's role at the current company?

David Peralta's current role is Service Leadership.

What is David Peralta's email address?

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What is David Peralta's direct phone number?

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What skills is David Peralta known for?

David Peralta has skills like Social Media, Customer Service, Product Marketing, Email Marketing, Vendor Management, Cross Functional Team Leadership, Product Management, Social Networking, Content Management, Program Management, Marketing Communications, Salesforce.com.

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