David Perlas Email & Phone Number

Clackamas, Oregon

Portland, Oregon

Commissioned basedestimator with responsibilities that included appraising automobile damage to determinecost of repairs. Served as a liason between vehicle owner and insurance company to ensurecustomer satisfaction and insurance compliance. Assisted in the day to day operations of a5 tech shop. Responsible for the quality inspections of completed work. Maintained a salesclosing record of 90%, customer service index rating of 96%.

with duties including but not limited to the appraisal of automobile damage to determinecost of repairs by performing the essential duties and responsibilities. Assist customers inall facets of accident related issues during the repair process. Direct Repair Programexperience with all major insurance companies. Coordinated service orders with technicalstaff ensuring quality control through entire service process. Maintained weekly customercontact which lead to a customer service index rating of 96%. Sales closing record of 85%.Established record of dependability and company loyalty. I-CAR Platinum Individual andASE certified.

Hired as salesperson and advanced toassistant manager position within two years. Managerial responsibilities included opening/closing of cash registers, delegation of staff duties, and scheduling. Promoted to insuranceand wholesale account manager. Proven ability to increase sales revenue and improveprofitability through effective sales consultation, product recommendation, and customerservice. Simultaneously became a corporate sales and product trainer responsible fortraining staff on new products, sales technique and procedures. Consistently one of the topsales performers.

Responsible for pricing/quoting customers,answering phone inquiries, processing orders and expediting deliveries. Position alsorequired working to resolve problem account issues and escalated concerns.

Business Administration

Business Administration