I am an IT Service & Project Delivery professional with 30 years experience of delivering successful outcomes in the enterprise environment. I have worked with leading Australian and multinational companies, supporting clients in a variety of industries - Coles Myer, British Telecom, Morgan Stanley, J.P. Morgan, Colonial, EDS & Hewlett Packard.I have a proven track record of delivering projects in the workplace on time and within budget. Of BAU request management within tight SLA's. Of developing and implementing processes to bring repeatable success. Of creating and maintaining productive client relationships.I've climbed mountains, crossed deserts and fought fires both metaphorical and real.What motivates me is delivering successful outcomes for clients. Every time. Building and enhancing client relationships. Working to exceed expectations. Customer focus. Employing experience, innovation and technology to improve services. Dealing with people honestly, ethically and equally. Leading and being part of teams that share those goals and values.