David Pham Email & Phone Number

Adelaide, Sa, Au

- Responsible for gathering stakeholders' requirements, translating them into functional specifications, and collaborating with UX teams on feature design. This includes estimating development efforts, creating delivery roadmaps aligned with product plans, and tracking progress. The position also entails identifying risks, facilitating handovers, and maintaining documentation. Additionally, it involves preparing status reports for stakeholders and organizing Agile team meetings.Achievements: - Develop & and Launching Making Tax Digital(MTD) to adapt initiatives to reform and modernize the UK government- Participate in the project as a Technical Business Analyst to develop and launch Banqup Mobile to provide cutting-edge solutions for millions of European users and potential scale worldwide. This application is used to verify a person's identity and has core functionalities for entrepreneurs and consumers.

Vietnam

Work closely with the business department to gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growthWork with external partners to integrate new services for a productCoordinate with Regional Product & Engineering team to initiate, discuss, review, and sign-off new featureAct as a specialist for the product, do testing, troubleshooting issues, create SOPWork closely and give training to the other related teams when there is a new feature or productWork on administrative tasks of the product, maintain existing app products (product management)

Vietnam

- Manage a portfolio of complex initiatives that span one or multiple lines of business- Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievements of strategic objectives- Report on project success criteria results, metrics, test and deployment management activities- Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence- Prepare estimates and detailed project plan for all phases of the project- Manage the day-to-day project activities and resources and chairs the project management team meetings- Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership- Understand the interdependencies between technology, operations, and business needs- Manage project scope and changes- Manage ongoing quality control and participate in quality issue resolution- Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks, and issues- Monitor, track and control outcomes to resolve issues, conflicts, dependencies, and critical path deliverables- Develop and deliver progress reports, proposals, requirements documentation and presentation to various audiences, including project team, sponsors, CIO and key stakeholders- Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards- Continue professional development in order to keep abreast of emerging technologies, methods and best practices- Extensive understanding of project and program management principles, methods and techniquesClients: VPBank, Unicharm, Honda, Vinamilk, Pharmacity, CircleK, Bridgestone

Vietnam

Responsibilities:- Coordinate internal resources and third parties/vendors for the flawless execution of projects- Ensure that all projects are delivered on-time, within the scope and within budget- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility- Ensure resource availability and allocation- Develop a detailed project plan to monitor and track progress- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques- Measure project performance using appropriate tools and techniques- Manage the relationship with the client and all stakeholders- Perform risk management to minimize project risks- Establish and maintain relationships with third parties/vendors- Meet with clients to take detailed ordering briefs and clarify specific requirements of each project- Delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels- Track project performance, specifically to analyze the successful completion of short and long-term goals- Meet budgetary objectives and make adjustments to project constraints based on financial analysis- Develop comprehensive project plans to be shared with clients as well as other staff members- Use and continually develop leadership skills- Attend conferences and training as required to maintain proficiencyClients: Huggies, Kotex, Nutifood, Anmum, Kohler, Eucerin

Vietnam

Responsibilities:- Website and software application designing, building, or maintaining.- Using scripting or authoring languages, management tools, content creation tools, applications, and digital media.- Conferring with teams to resolve conflicts, prioritize needs, develop content criteria, or choose solutions.- Directing or performing Website updates.- Developing or validating test routines and schedules to ensure that test cases mimic external interfaces and address all browser and device types.- Editing, writing, or designing Website content, and directing team members who produce content.- Maintaining an understanding of the latest Web applications and programming practices through education, study, and participation in conferences, workshops, and groups.- Back up files from Web sites to local directories for recovery.- Identifying problems uncovered by customer feedback and testing, and correcting or referring problems to appropriate personnel for correction.- Evaluating code to ensure it meets industry standards, is valid, is properly structured, and is compatible with browsers, devices, or operating systems.- Determining user needs by analyzing technical requirements.Clients: Pond's Vietnam, OMO Vietnam, Milo Vietnam, Coca-Cola Vietnam, Cigna Hongkong, Onkyo Hongkong, Kimberly Clark Vietnam, ACB Bank, Huawei

Hồ Chí Minh

Responsibilities:- Determining the structure and design of web pages.- Ensuring user experience determines design choices.- Developing features to enhance the user experience.- Striking a balance between functional and aesthetic design.Clients: Digitas, Publicissapient, TBWA, Razorfish, Dentsuisobar, Isobar

Master'S Degree, Management Information Systems, General

Higher National Diploma, Computer Software Engineering, Distinction