Results oriented program manager, customer focused, driven professional with a broad range of knowledge, skill and ability in management, business, services, product design, development contract negotiations and business processes. Hands-on project management experience, including system/application architecture, design, development and testing. Knowledge, skills and abilities include: • Manage relationships with high profile customers.• Proficient in negotiating complex business proposals and contracts.• Monitor compliance and manage associated workloads• Lead / manage product development professionals in direct and matrix organizational structures. • Financial management of project revenue and expenses• Relate business investments to marketplace trends, customer requirements and business objectives. • Proficient in use of Microsoft Office products