Work collaboratively with senior executive team and board of directors to create and implement strategies for cultural, digital and retail branch transformation. Lead efforts on all technology initiatives, facilities management, Cyber-security, data analytics, and software development. Build dynamic teams and mentor leadership skills in staff. Inspire and motivate success through people and culture.

Oversaw technology teams that manage IT operations, information security, custom software development and infrastructure management. Created organizational change control and project steering committees.

Led technology collaboration and strategy with credit unions to manage core processing system conversions, built shared data centers, developed online digital platforms, created operational process excellence, and shared member support centers.