David Pillekers Email & Phone Number

Senior member of the Unix DBA team and designated 2IC, maintaining the integrity and availability of the Oracle E-business/Oracle Financials/EBS environments at State Trustees, and supporting the Team Leader in daily team management, and project assistance as required. I have evolved this role to include far more direct engagement with stakeholders, and have enjoyed building these relationships, facilitating effective information flow in collaboration with other teams.As Senior Technical Lead in the Unix DBA team, I've taken ownership for ensuring compliance with Release Management process, driving improved process discipline and accountability across the I.S. teams.Responsibilities:• Maintaining integrity, security, availability and performance of all Oracle services.• Continuous improvement, automation of all team processes.• Engage vendor support organisations to ensure timely issue resolution.• Manage external resources as required.• Designated escalation point.• DR/BCP.Achievements:• Technical Lead and Project Manager responsible for implementing yearly updates and pre-requisite patching of Oracle Applications EBS in time to support major internal Project, including management of external BA/Testing resources.• Automation of release processes, reducing time to serve and human error, including successful negotiation with Application Development Centre to set expectations and standards.• Technical Lead, successful Migration Oracle Applications EBS environments from Sun Sparc OS to RHEL• Technical Lead, successful Upgrade of Oracle Applications EBS environments from 11.5.10.2 to 12.1.3, and from 12.1.2 to 12.1.3• Awards and Nominations for assistance rendered to various technical projects.• Ongoing Improvement and refinement to multiple processes, including DR testing process, cloning processes, deployment and release migration processes.• Team Champion for implementation of SaaS ITIL solution Service Now, and associated change control process.

The DEECD Ultranet project was a high-media profile web-based learning environment developed for Victorian school students, teachers and parents, integrated with data feeds from DEECD. As Team Lead of the Foundation Team, I managed six team members, plus additional consulting specialists as needed, to successfully deliver a complex Oracle-based technical infrastructure for Phase 1 of the DEECD Ultranet project. The complexity of the solution architecture and extremely aggressive timelines in this project required discipline, multi-tasking and lateral thinking to successfully manage multiple stakeholders, third party vendors and competing deliverables.Responsibilities:• Worked closely with the Release and Environment Manager to proactively engage with other Project teams to improve the quality of changes/releases.• First point of contact and subject matter expert for queries regarding direction or delegation to other teams.• Took ownership of and worked to strengthen the relationships between Project Teams and the Systems & Network Administration Teams, significantly improving the quality of systems provided to the Foundation Team.• Promoted a positive team environment and collaborative approach where hard work was recognised and acknowledged.Achievements:• Identified significant under-licensing issue with major component before production release, and opened negotiations with the vendor resulting in favourable terms for CSG ensuring compliance with the tight project schedule.• Created an inclusive, positive culture, which resulted in overwhelmingly positive feedback on the performance of the Foundation Team as a unit.

I was part of the team providing Oracle Database support to Telstra. My interest in improving the quality and delivery of new environments, combined with initiative shown in taking ownership of standardising and improving processes resulted in my being requested to join a newly created team within IBM tasked with re-engineering and automating the delivery of Oracle database environments. This role aligned well with my passion for delivering ongoing process improvement.Responsibilities:• Undertook significant re-architecture of business and technical processes in collaboration with other IBM teams.• Mapped and documented the new processes and delivered written and verbal presentations promoting the improved product to both internal and external stakeholders.Achievements:• Reduced the time to deliver a standard database environment from four days down to six - eight hours.• Successfully extended the product to other Oracle versions, the final product being considered by IBM Asia Pacific for extension to IBM’s broader global client base.

I commenced full-time study intending to qualify as a Division 1 Nurse, achieving first and second-class honours across all subjects undertaken. While I sincerely enjoyed the challenge and reward of the nursing studies and hospital placements, I found that nursing lacked the autonomy and technical challenge that defined my IT career. The benefit of my nursing studies was that it reinforced my strong client focus and clarified my career goals, subsequently driving me to pursue more challenging IT leadership and technical roles that incorporated and extended my leadership capacity, interpersonal skills and client emphasis.

Melbourne

RedRock Consulting provide Oracle based Consulting Services and Managed Services. I was the original member of the Melbourne-based Service Delivery Team formed to complement the existing Sydney team.Responsibilities:• Initial recruitment and development of the founding team members. The team grew to 4 team members including myself, and had continued to grow and remains a very positive culture.• Day to day management and mentoring of the Melbourne-based Service Delivery Team and management of the larger Sydney based team as needed, including workload balancing, prioritisation and issues management.• Supported the RedRock Sales Team with developing tender responses, presentations and associated reporting• Lead consultant that transitioned Melbourne-based clients into RedRock Managed Services – both Oracle eBusiness Suite and database only customers.• Local Point of Contact and SME regarding RedRock internal processes and change control.• Technical and Project Lead Applications DBA tasks including issue management, risk management, project estimation.• Typical Production Applications DBA tasks including backup and recovery, cloning, performance tuning, patch analysis, patch application and documentationAchievements:• Developed the original RedRock Graduate recruitment process for the Service Delivery team.• Successfully upgraded Dep’t of Infrastructure from RDBMS 8.1.7.4 to 10.2.0.2 and Oracle Applications 11.5.8 to 11.5.10.2 including additional product modules and re-implementation of standby database and failover testing.• Actively supported Oracle Applications upgrade from 11.5.3 to 11.5.9 with RDBMS 9.2 for Dep’t of Primary Industry/Natural Resources and Environment.• Introduced ‘Brown Bag’ education sessions within the Melbourne Service Delivery Team.

Oracle Applications DBA for multiple customer environments.Duties: Work with Oracle Support Services to ensure best response for Oracle Online Services customers. Coordinate issue resolution and transfer with large global team.Undertake lead role in training other Oracle Applications Database Administrators.Analysis and resolution of Database and Application issuesProjects:Upgrade of Charles Marcus to Oracle Applications 11.5.9 including training teammates in Oracle Applications upgrade process.

Consulting Oracle Applications Database Administrator for multiple upgrades and implementations, including Fosters Group, Parks Victoria, Department of Justice, City of Melbourne and Department of Natural Resources and Environment.Technical lead roles in multiple implementations and upgrades of Oracle Applications 11i.DBA in residence for Fosters Group Total Service Internet project.Delivered training in Oracle Applications Database Administrator skills including cloning and general maintenance.