Host
Naddiction India Pvt Ltd
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David Pinto Email & Phone Number
Host
at
Naddiction India Pvt Ltd
LinkedIn matched
✓ Verified August 2026
2 data sources
Profile completeness 86%
Current company
Naddiction India Pvt Ltd
Role
Host
Location
Gurgaon, Haryana, India
Who is David Pinto? Overview
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Quick answer
David Pinto is listed as Host at Naddiction India Pvt Ltd, based in Gurgaon, Haryana, India. AeroLeads shows a matched LinkedIn profile for David Pinto.
David Pinto previously worked as AVP – Operations and Service Transformation at Barclays and AVP - Service Quality at Barclays.
Profile bio
About David Pinto
A subject matter expert in the credit card domain who is passionate about service transformation with the goal of identifying value, automation opportunities, eliminating waste and identifying upstream and downstream revenue opportunitiesWith 18+ years of overall work experience, 11+ years of pure credit card experience across the operational gamut and team handling across geographies.Above and beyond being a credit card SME, I have fair experience with:- Process Migrations, Offshore & Onshore Setups- Hiring, training & certification of new hires- Knowledge Management- Nuturing human capital- Cross functional collaboration- Risk and Governance compliance- Transactional NPS growth- SLA/ KPI delivery- Forecasting and scheduling- Exposure to SAS and text mining tools to intrepret data driven insights- Market research capabilities- Driving a culture of continuous improvement through mass engagement- Working with limited resources and tight budgets
Listed skills include Business Process, Service Delivery, Start Ups, Training, and 6 others.
Current workplace
David Pinto's current company
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Naddiction India Pvt Ltd
5 roles
David Pinto work experience
A career timeline built from the work history available for this profile.
Avp – Operations And Service Transformation
Transform business processes to enhance customer and colleague experience, drive process efficiencies leading to a reduction in Customer complaints and improved TNPS (Transactional Net Promoter Score).
Jan 2012 - Jan 2020
Avp - Service Quality
Transformed the way customer interactions we handled via all touch points (phone, email, letter) which led to delivery commitments on the TNPS scores, quality SLA's and complaint reduction targets.
Oct 2008 - Dec 2011
Operations Manager – Service Quality
Responsible for training and setting up call quality performance standards for a startup operations with two large telecom and broadband providers - Vodafone and Sky Television.
Jun 2006 - Sep 2008
Operations Manager Training
Responsible for process training including ramp up for Lloyds TSB.
Jan 2004 - Jun 2006
FAQ
Frequently asked questions about David Pinto
Quick answers generated from the profile data available on this page.
What company does David Pinto work for?
David Pinto works for Naddiction India Pvt Ltd.
What is David Pinto's role at Naddiction India Pvt Ltd?
David Pinto is listed as Host at Naddiction India Pvt Ltd.
Where is David Pinto based?
David Pinto is based in Gurgaon, Haryana, India while working with Naddiction India Pvt Ltd.
What companies has David Pinto worked for?
David Pinto has worked for Naddiction India Pvt Ltd, Barclays, and Firstsource.
How can I contact David Pinto?
You can use AeroLeads to view verified contact signals for David Pinto at Naddiction India Pvt Ltd, including work email, phone, and LinkedIn data when available.
What skills is David Pinto known for?
David Pinto is listed with skills including Business Process, Service Delivery, Start Ups, Training, Credit Cards, Contact Centers, Operations Management, and Customer Service.
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