SUPERPOWER.Ability to translate technical language into plain language for ordinary non-technical people.OBJECTIVEContribute my range of skills and experience to the success of an organization in a full-time remote position. SKILLSET➾ Computer Literacy➾ Problem Solving➾ Customer Service skills➾ General IT skills➾ AD HOC queriesTECHNOLOGY● MS Word● Basic MS Excel● Windows● SQLEXPERIENCEProgrammer AnalystReynolds and Reynolds, Dayton Ohio 1978 - 2003ProgrammerBartech Technical Services contractor at Reynolds and Reynolds 2006 - 2007ProgrammerSurrex Solutions contractor at CDO Technologies 2007Programmer Analyst and Technical SupportISSG, Inc 2008 - currentEDUCATIONComputer Programming Associate Degree Clark State 2011Medical Coding Department Certificate Clark State 2007SUMMARY OF KNOWLEDGE/EXPERTISE● At R+R and my current position at ISSG, I used my IT Skills, Problem Solving abilities, and SQL skills, Customer Service Skills to develop, maintain, and support Computer applications and respond to Customer Service requests.● AT CDO I used my IT Skills, Problem Solving abilities, and SQL skills to develop computer applications.● In all positions, I used SQL to query, analyze, and update database intormation.