David Plowden Email and Phone Number

Serves as the Director of Information Technology (IT) which provides communication governance, training and guidance to support the IT requirements of over 6000 personnel. Advises senior staff on strategic and operational communication integration to support local and overseas organizational goals and objectives. Collaborates and coordinates with United States Army Reserve Command (USARC) CIO G6, Defense Information Systems Agency (DISA), Army Network Enterprise Technology Command (NETCOM) and civilian agencies to integrate training and distribute communications systems and expertise across the organizational spectrum to train and ready the force. Responsible for the development and mentorship of thirty-one (31) IT service professionals.

Technology Manager that provided oversight, guidance and strategic planning of software, hardware and network systems to support communication operations of over 4500 personnel, dispersed across five (5) states. Sustained and implemented strategic signal requirements of Organization and Geographic Combatant Commands (GCC) to support communication capabilities to extend and integrate global, theater, joint and combined operations. Responsible for the training, development and mentorship of twenty-four (24) IT professionals

Served as the Deputy Chief Information/Innovation Officer for a Two-Star General Officer command that provides technology subject matter expertise to active duty counterparts in Army Futures Command, United States Army Reserve Command and across the Department of Defense.• Supported the technology initiatives with affiliated organizations, community partners and military entities that created an environment of out the box thinking, where soldiers, civilians, and Army Futures Command personnel were provided opportunities to improve Army regulatory workflows, controls, and procedures needed to achieve soldier readiness. • Served as an advocate for change, improving upon existing operations as well as obsolete and ineffective processes.• Collaborated with Army Futures Command and other civilian and military entities to identify technology and capability gaps and sort solutions to those gaps.• Supported the adoption of high impact technologies and procedures to improve upon readiness and forecast potential technology shortfalls and risk. • Oversaw and managed the quarterly technology capital and operating budgets for the department.

Projects officer responsible for the planning, resourcing, synchronization, funding and execution of multiple projects across the organization in conjunction with external agencies in support of Department of Defense directorates. *Project lead which successfully facilitated recruitment, planning, training and fund allocation for overseas logistics and network implementation. *Project Officer which effectively developed stateside and overseas planning guidance and identified training procedural gaps to ensure accurate and responsive coordination among higher, adjacent and lower entities virtually eliminating any delays to the planning and training cycles. *Plans Officer which Improved functionality and increased response time of critical systems by 20% while decreasing processing time by two weeks

Advised senior staff on all matters pertaining to Signal Operations and Wide area network planning and contingencies. Managed allocation to ensure limited resources were employed to maximize return on organizational investment for training, security and signal operations.*As the project systems officer, managed and oversaw the development and implementation of critical communications requirements and effectively facilitated staffing and IT services throughout the organization resulting in less than 10% down time of all systems while increasing overall productivity by 15%. *As the physical security and systems officer for the Organization, I effectively analyzed and evaluated critical security requirements to include but not limited to: (a) intelligence/security readiness, (b) security networks, (c) System and physical risk and threat procedures. *Successfully developed security standard operating procedures (SOP) for the institute while recommending heighten security policies to senior leaders which enhanced the overall security awareness and protective posture for the institute. Course Completed (40+hrs): Strategic Planning, Network Operations, Critical Thinking, Risk Mitigation, Physical Security.

Instructed and mentored diverse group of undergraduates in Business and Technology curriculum. Skilled and qualified educator with over 10 years of training and instructional experience. Expertise in implementing and developing educational tools and technologies in college classrooms and online. Enhances education and group dialog through active leaning techniques and collaboration. * Awarded Undergraduate Business Instructor of Year for 2012* Maintains 90% passing rate for all courses taught* Nominated for and inducted into International Honor Society in Business, Management and Administration in 2013.

Responsible for the coordination and development of section scope of work, resource prioritization, portfolio management, tracking and review for communication projects efforts across several countries to include Kuwait, Afghanistan, Qatar, UAE and Jordan. Engaged in the acquisition process, including the awarding of funds, project tracking, reporting and the construction of engineering projects throughout the South Asia theater. Coordinated with civilian, military and other governmental organizations for funding and execution of projects totaling over 50 million dollars annually. Actively participated in the operational planning for the engineering and installation (E&I) and operations and maintenance (O&M) of strategic level communications networks and systems. Experience in Operations security (OPSEC) performing threat and vulnerability analysis, risk assessments and applying mitigation measures within the organization. Interacted with The Southwest Asia Cyber Center (SWACC) and Southwest Asia Cyber Center to ensure continued network defense for current, recurring and emerging network requirements for projects across the Southwest Asia Geographic Information Grid (GIG) and cyber domains.

Directed and instructed military personnel, civilian employees and foreign nationalist in operational and strategic planning, and executing initiatives in communication, engineering, security, and training. Ensured that systems and processes adhere to quality best practices and met Department of Defense regulatory compliance. Actively engaged with acquisitions of new equipment and services. Supported desktop and network operations for organization and its affiliates.* Successfully facilitated training for over 25 organizations through leveraging knowledge and the utilization of technological systems to allow the entities to meet business objectives and mission requirements. * Championed development of software simulation and modeling methods to assist senior leadership decision making abilities. * Provided compulsory development and training for members of the team through group and one on one training sessions * Improved system operability by focusing resources on advance systems.* Supported desktop, software upgrades and network operations for the organization and its affiliates.

QA thought leader on testing feasibility of project requirements and stories. Responsible for system, integration, regression and user acceptance testing of web based application and back end processes. Developed test plans, test scripts and user stories to validate business and system requirements. Input and tracked project software defects on JIRA. Utilized SQL queries to verify data for testing. Participated in sprint/scrum meetings to conduct planning, fortify requirements and access risk. Created virtual environments utiilizing VMware to validate multiply software conditions.

Senior analyst who ensured software applications met system requirements and client business needs. Lead analyst on organization’s first AGILE project that reengineered financial application and implemented software on mobile devices. Responsible for complete testing cycle of financial software products. Conducted system and product training for internal clients and mentored junior analyst. *Successfully trained IT professionals and business clients in software applications and business processes.*Increased efficiencies by 20% through risk assessment and eliminating bottlenecks in the software process. *Project quality assurance lead which successfully validated and delivered several critical software AGILE projects on time and under budget.

Senior engineer responsible for testing missile base command systems. Worked with three different tier levels to resolve system issues. Developed and implemented interdepartmental process improvement procedures utilizing Six Sigma practices. *Minimized computer drive space by 25% through modifications of system directories resulting in additional storage capacity for organization.*Decreased Software Cycle by 20% through implementation of Raytheon's integration verification and validation process. *Successfully compiled and verified statistical data for GPS Defense project proposal.

Tested and deployed numerous software releases, enhancements and patches for company’s SAAS software system. Effectively interacted with project managers and development teams to identify critical requirements for business applications. Conducted round robin discussions to identify and implement Information technology best practices. Conducted data verification and built software releases for testing.*Validated and delivered 98% of assigned task within the project schedule and under budget. *Negated data corruption by utilizing SQL to scrub and verify data components which reduced data redundancy and decrease information retrieval by 13%. *Increased help desk system resolution from 89% to 95% by centralizing desktop reporting requirements.

Project consultant responsible for several key projects to implement software applications, increase revenues and improve customer satisfaction. Managed team of subject matter experts and junior analyst that validated requirements and business rules for all Java and VB.NET applications. Created matrixes to schedule resources and track project status. Developed risk assessment for all projects.*Played key leadership role in the design, development and implementation of completely redesigned travel web site. This year long, $500,000 engagement was a key strategic initiative within trip.com requiring me to interact with various personnel of development, marketing, training and senior levels of management. These efforts resulted in an on time and on budget delivery within a highly compressed timeline.*Part of initiative team to develop and implement new IT strategy to automate many of the critical business processes involving Document Management Systems, workflows and internal websites.*Successful managed analyst and subject matter experts in validating and deploying advertising applications resulting in a 2 million dollar yearly savings.