A principled leader who invests in people and delivers results. A highly energized executive focused on enterprise wide success and the achievement of operational objectives. A leader who sets challenging performance goals and is strongly committed to the support and development of people. Someone who believes in leading by example, but also understands the importance of delegation. Has demonstrated exceptional interpersonal skills and emotional intelligence to achieve the company’s strategic plans, with the stakeholder’s needs in mind. Always exercising critical thinking, taking an innovative approach, with continuous improvement constantly being the mindset.With 15+ years of Operations experience from Supervisor to Sr. Director roles. Effectively delivered best in class customer experience by building strong collaborative relationships with key internal stakeholders.Experienced in short and long range planning and integration of new business. Leading transformation by leveraging effective change management strategies, robust communication plans, and ensuring that a firm cultural foundation supported the business objectives. Well versed in continuous improvement methodologies and lean principles, along with robust process improvement and project management experience encompassing 60+ projects ranging from $5K to >$150M