David Polydores Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

• Responsible for achieving financial and non-financial targets, including meetings, donor calls and events, through the development and implementation of prospecting fundraising strategies that maximise income from philanthropic trusts, foundations, donor gifts, and bequests and wills by identifying opportunities, preparing and writing grant applications across the Strategic Relationships team while building and nurturing relationships utilizing the ACNC (Australian Charities and Not-for-profit Commission).• Manage a portfolio of Trusts, Foundations, PAFs and PubAFs identifying and monitoring via regularly communicated GEM Portal submission calendar with relevant opportunities while also investigating and attending key networking functions for the purpose of securing potential donor and major gifts leads and re-engaging lapsed donors. • Oversee the grant response process including working with internal and external stakeholders to gain required information and inputs, preparing and coordinating the response and ensuring grants, acquittals and progress reports are submitted within the required timeframe to the highest professional standards acknowledging all successful funding applications, providing receipts and recording in Balckbaud CRM. • Write Impact Donor and acquittal reports reflecting the contributions made by Trusts, Foundations, PAFs and PubAFs and ensure relevant parties are acknowledged and informed of awarded fund utilization.

Sydney, New South Wales, Australia

• Managed online Grants Management System, creating documents and tasks in SmartyGrants for the administration of the research and education grants, scholarships and fellowships, running reports and liaising with committees and subcommittees providing information regarding grants and applicants.• Supervised the daily operations of the Foundation to ensure all priorities were executed in alignment with College policy, including reporting to stakeholders, communications, promotion of awards and funding rounds to the members, Specialty Societies and other relevant organisations external to the College. • Connected with Fellows and trainees regarding enquiries about funding opportunities, award criteria, eligibility and obligations, assigning appropriate reviewers regarding specialty and manage the applications review process and applicant scoring for the Grants Advisory Committee (GAC) annual assessment meeting, providing briefs, agendas and taking minutes noting awarded applicants and any conditions.• Liaised with philanthropy organizations, foundations, major doners, bequests and wills and facilitated relationship management and prospecting fundraising and retention.

Sydney, New South Wales, Australia

• Positively influenced member experiences by offering a high level of member service, promotion of College products and assistance to Fellows, Trainees, potential new members, the general public and other stakeholders across phone, WebChat and email.• Handled enquiries, complaints, feedback and compliments received via a wide range of channels in a professional, courteous, knowledgeable and timely manner and maintain awareness of College events and activities recording all member interaction in CRM.• Inspired confidence and trust of others through honesty, integrity, and authenticity while knowing the most effective and efficient processes to get things done, with a focus on continuous improvement and adapting approach and demeanour in real time to match the shifting demands of different situations.• Connected comfortably with diverse groups of people and building partnerships and working collaboratively with others to meet shared objectives while building strong member relationships and delivering solutions and being a knowledgeable resource for internal enquiries and assistance.

Sydney, New South Wales, Australia

• (COVID-19 impacted resulting in position ending) Ensured prospective students were appropriately matched to relevant allied health, mental health and services courses through a compliant sales process through precise positioning and high levels of emotional IQ in every conversation via phone and email.• Oversaw 25+ courses, between $4-$16k in Mental Health, Health Services, Community Services, AIN programs, and Allied Health (Nutrition, Occupational and Physiotherapy) and communicated industry and product knowledge, along with government compliance while balancing between nurturing the lead and getting to a point where I close the enrolment. • Boosted customer acquisition aiming always to exceed customer expectations and quality and compliance objectives, professionally representing the Open Colleges brand experience while promoting courses and securing commitment to enrolments. • Identified the right course for customers’ needs and abilities with consults that lasted from 5 to 45 mins with each one requiring a slightly different approach, while increasing sales and continually converting cold customers into active customers through strategic and ethical approaches.

Sydney, Australia

Became Australian Citizen 31/05/2023 November 2018 - March 2019After being granted my Australian Permanent Residency in October 2018. I took time off to travel and explore Australia occasionally doing short-term temporary assignments. Migrated from USA in September 2017, previous employment/education history is in USA.

Sydney, Australia

• Supervised Bausch & Lomb (Vision Care/Surgical) and Solta Medical (Aesthetics) portfolios and liaised with Key Account Managers’ specific territories and provide a high level of service to meet and exceed customer’s needs and consistently upsell aesthetic products.• Provided high quality phone service and email communication in a professional and timely manner as part of a diverse team managing customer orders from receipt to delivery, on time and in full using SAP and Salesforce.• Advanced and built relationships with both internal and external key stakeholders and resolve customer service issues using advanced communication skills involving DHL Warehouse and 3PL.

Greater Boston Area, Usa

• Mapped logistical deliveries of manufactured medical products via land and sea freight to Roche Diagnostics in the United States, including Puerto Rico and communicated with management via phone/email/face to face proactively addressing scheduling and pricing concerns.• Operated Polaris Database (ERP) to fulfil multiple product requests, manage inventory, create work orders, forecast future needs and production requirements, communicating with manufacturing and warehouse personnel using Google Workspace.• • Authored product forecasts and financial projections at weekly meetings with interdepartmental managers regarding production schedules, purchase orders, products and requests, using Outlook to arrange meetings and participated in company audits (including FDA), consistently finishing projects well before deadlines and actively participated in project management activities.

Greater Boston Area, Usa

• Maximized interpersonal skills to timely educate members about the SaaS wellness program, perform on-boarding, address concerns, troubleshoot devices (fitness trackers/computers/mobiles) and resolve technical and program issues and complaints by phone/email/web chat as part of a tight knit team.• Integrated multiple CRM programs simultaneously, using cloud services, Yonix, SAP, JIRA, Zendesk for member management in a high-volume call centre, consistently exceeding goals and targets, surpassing my KPIs quarterly.• Collaborated with management to develop an approach to member satisfaction within the department involving membership retention and follow up opportunities using Microsoft Outlook and trained new employees.

Greater Boston Area, Usa

• Presented pricing data to the Regional Accounts Payable Manager, allowing for more informed contract negotiation proposals and increased customer numbers with B2B sales, prospecting, cold calling, relationship building and closing sales.• Created contracts and purchase orders for SME (small and medium-sized) clients, ranging from international companies to specialty organisations for remote IT servicing.• Coordinated project management tasks including daily operations, verification of services proposed and provided, projected revenue calculations for the region, educated clients about the different services and subscription packages available and completed retention goals.

Greater Boston Area, Usa

• Developed, marketed and designed floor space for trade shows, conferences and special events and managed calendars, meetings, prizes, awards, fundraising, catering and travel plans for management leading to an internal career promotion.• Designed comprehensive bid proposals and presentations for international distribution ensuring start to finish excellence to guarantee all potential and existing clients had their needs and concerns addressed.• Communicated with international companies and responded to requests for proposals (RFPs) for very large events with written extensive proposals and brought in several projects under budget and oversaw travel reservations for company and clients.

Greater New York City Area, Usa

• Created sponsorship packages for potential sponsors detailing the different packages available and the elective options and assembled media kits for sales proposals.• Coordinated conference calls, meetings and international travel reservations for both employees and clients, effectively upselling sponsorship packages.• Performed administrative and ad hoc duties for the sales team and upper management and proactively streamlined the sponsorship packaging process.

Greater Boston Area, Usa

• Analysed and proofread confidential oncology/infectious diseases clinical research trials to determine any discrepancies and reported them to medical professionals and write and manage grants.• Verified clinical and scientific information and wrote briefings for the monthly Protocol Newsletter based on the Scientific Review, Quality of Life and Human Protection Committee meetings and helped organize fundraising events for The Jimmy Fund.• Defined and forwarded classified research studies to the Human Protection Committee, organised monthly Scientific Review and Quality of Life Committee meetings and wrote documentation used to support clinical trials submitted to the FDA (U.S Food and Drug Administration).

Master'S Degree, Integrated Marketing Communications (Healthcare/Medical And Technology Concentration)

(Marketing, Administration, Public Relations, Advertising, Writing and Events Planning)

Bachelor'S Degree, Business Administration And Management, General

Minor: Psychology and Nursing