David Pons Email & Phone Number

Napier, NZ

Napier, Hawke’s Bay, New Zealand

Napier, Hawke’s Bay, New Zealand

• Implementation and coordination of Napier Port's own rapid pcr surveillance testing programme
• Coordination of the Marine Operations Management System (MOMS), a project to receive full ISO 9001- 2015 accreditation for the Marine department
• Coordination of the Maritime Border COVID-19 response, key point of contact for Government Agencies

Napier, Hawkes Bay

• Planning, coordination and day to day management of cruise operations at Napier Port
• Contributing to the development of a regional cruise strategy
• Key point of contact for cruise industry stakeholders, shipping Agents and internal customers
• Driving continuous improvement, aimed at enhancing the passenger experience and creating better business outcomes

Nelson, Marlborough & Tasman, New Zealand

• Responsible for the operational delivery of the i-SITE
• Investigating opportunities that grow the commercial viability of the i-SITE; assisting with the development and execution of strategies to increase the i-SITE value proposition
• Leading and inspiring the customer service team with the objective to enhance the customer experience and to build long-term advocacy for the Nelson-Tasman region
• Supporting the organisation’s wider visitor marketing activities: e.g. organizing the Nelson Tasman presence at consumer shows; hosting international media and influencers
• Participating in stakeholder engagement and building effective relationships with key operators and i-SITE suppliers
• Development and delivery of collateral and communication tools

Nelson, Marlborough & Tasman, New Zealand

• Customer centric position, aimed at delivering an excellent customer experience to visitors and locals:
• Providing comprehensive and high quality information and promoting the Nelson-Tasman region
• Itinerary building, generating reservations and liaising with tourism sector businesses
• Counter team support and management
• Continuous self-development through internal courses, i-Site workshops and familiarisationsThe mission of the Nelson Regional Development Agency (NRDA) is to enhance the sustainable economic vitality of the Nelson.

Nelson, Marlborough & Tasman, New Zealand

• Leadership role
• Pushing for continuous improvement and change of standard operating procedures (SOPs)
• Managing the H&S Programme, i.e. designing and implementing policies
• Co-ordinate committee meetings
• Encouraging employee participation in H&S matters and providing staff training
• Organising and supervising production work

Westport, New Zealand

Mount Hutt, New Zealand

Whakatane, New Zealand

Master Of Science (Msc), International Relations And Comparative Politics

• Main courses in global environmental politics; globalisation & migration, institutions of developing countries • Master thesis about.

Bachelor Of Arts (B.A.), History

Main courses in cultural history and globalisation & migration

Bachelor Of Arts (B.A.), History

Full year Erasmus exchange and scolarship.

Organisational Leadership

Essential Skills for Supervisors and Team Leaders programme including: Management basics Team dynamics and relationships Communications.