David Pothier Email & Phone Number

• Responsible for providing excellent product support for AutoCAD MEP, AutoCAD Architecture and AutoCAD with a focus on customer satisfaction
• Consistently provided high level customer satisfaction in support activities
• Successfully launched the 2015 release of AutoCAD Architecture as the Knowledge Domain Expert (KDE)
• Successfully coached team members in Knowledge Centered Support practice (KCS) to Publisher status

Manchester, NH

• Directly responsible for the management and development of the Revit MEP product
• Coordinated with development, quality control, product design, sales staff and industry marketing producing a product roadmap for future releases of the software resulting in four successful software releases.
• Maintained and prioritized backlog of requirements enabling the product design and development teams to implement each release.
• Assisted the MAP (Micro Application Packages) team with the… Show more Directly responsible for the management and development of the Revit MEP product
• Assisted the MAP (Micro Application Packages) team with the integration of the MAP MEP fabrication products within Autodesk reducing the time required to complete the integration.
• Conducted executive level customer briefings resulting in better two way communication between the two companies and becoming a trusted advisor to the customer. Show less

Manchester, NH

• Find, qualify, seek approval and generate contracts to sign new Autodesk ISV and VAR partners in the Building and Civil spaces
• Work with various teams including legal, channel development, vertical sales and finance to put new contracts in place
• Ensure smooth transition from recruiting to on-boarding team to get partners selling as quickly and effectively as possible

Manchester, NH

• Responsible for growth funds to add new MEP Application specialist to the VAR channel
• Worked with VAR partners to interview potential new hires resulting in the hiring of qualified candidates.
• Worked with and mentored new hires to improve their skills in demonstrating the Autodesk MEP solutions and building their technical skills to drive sales and training revenue in the MEP solutions.
• Tracked new hires activities to justify growth fund payments.

North America

• Partner with internal sales reps and authorized value added resellers by providing pre-sales technical assessments and product demonstrations of all of the BSD solutions to secure sales in new and existing accounts
• Mentored junior AEs and reseller partners in selling the Building solutions improving their capabilities.
• Demonstrated business values to strategic and commercial customers generating new sales.
• Communicated customer needs to development teams improving future… Show more Partner with internal sales reps and authorized value added resellers by providing pre-sales technical assessments and product demonstrations.
• Communicated customer needs to development teams improving future releases of the software.
• Presented solutions during the launch of new products as the expert in the MEP space driving new sales meetings.

Americas

• Drive initial adoption of Autodesk Building Systems to key customers across North America.
• Developed training materials for internal Autodesk AEs across the Americas improving their technical sales abilities.
• Conducted series of training events across the US teaching sales and technical reseller individuals how to sell in the MEP market.
• Assisted in initial training and messaging of Autodesk Revit to internal AEs ensuring proper product positioning.
• Liaison to Technical… Show more Drive initial adoption of Autodesk Building Systems to key customers across North America.
• Liaison to Technical Marketing Manager and Product Manager informing them of customer requirements. Show less

Henniker, NH

• Demonstrate Architectural and Building Services products to end users
• Customized and develop data sets and demonstration scripts used in presentations ensuring high level presentations.
• Trained resellers on all Building products driving sales growth.

Henniker, NH

• Provide high level technical support for the Building products
• Support and mentor other less experienced Autodesk technicians
• Test and supervise testing of Building products
• Create and fix product code for Building products – lead developer for Plumbing software
• Provide input on UI for new R9-R13 products
• Assisted with the development of specifications for the MEP and Architecture Products

Harrisville, NH

• Completed preliminary Electrical Design and Mechanical Layout for projects freeing up PE time.
• Worked with Professional Engineers to document MEP designs.
• Provided AutoCAD support for Mechanical and Electrical Engineers.
• Customized and maintained CADD software.