David Powers

David Powers Email and Phone Number

Technical Product Analyst at Commerce Sync @ Commerce Sync
denver, colorado, united states
David Powers's Location
Littleton, Colorado, United States, United States
David Powers's Contact Details

David Powers personal email

David Powers phone numbers

About David Powers

David Powers is a Technical Product Analyst at Commerce Sync at Commerce Sync. He possess expertise in customer support, scrum, agile project management, knowledge base, social media support and 4 more skills. Colleagues describe him as "David Powers is an amazing person to work with. He can step into any technical role, learn how to support it quickly and lead the team with his steady focus on resolving issues. He is especially astonishing with customers and is a genius at working with people that are frustrated. I worked with David at Photobucket years ago. When we scaled the team here at Commerce Sync there was no question in my mind to work with him again. This is why I highly recommendation David Powers for any… Show more"

David Powers's Current Company Details
Commerce Sync

Commerce Sync

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Technical Product Analyst at Commerce Sync
denver, colorado, united states
Employees:
14
David Powers Work Experience Details
  • Commerce Sync
    Technical Product Analyst
    Commerce Sync Feb 2020 - Present
    View
  • Commerce Sync
    Customer Experience Engineer
    Commerce Sync Sep 2015 - Feb 2020
    Greater Denver Area
    • Provided inbound/outbound multi-channel support• Queried system database (Splunk) to locate and resolve technical issues with software and applications• Integrated email support automation• Coordinated cross-team communication to resolve issues, implement solutions and design features to provide a more robust customer offering• Worked in tandem with Channel Sales, Marketing, Engineering and Operations to increase customer retention, decrease churn and add to the company value
    View
  • Photobucket
    Interim Customer Support Manager
    Photobucket Apr 2014 - Sep 2015
    Greater Denver Area
    - Handle and resolve customer questions and complaints via email, IM and social media- Collect and analyze data on product and feature requests to provide to Management teams - Troubleshoot issues and create defects in a tracking environment- Manage customer support team and delegate duties and work in a high volume triage system
    View
  • Photobucket
    Senior Customer Support Representative
    Photobucket Jun 2013 - Apr 2014
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  • Photobucket
    Customer Support
    Photobucket May 2011 - Jun 2013
    View
  • Photobucket
    Content Moderation
    Photobucket Jun 2007 - May 2011
    View

David Powers Skills

Customer Support Scrum Agile Project Management Knowledge Base Social Media Support User Experience Testing Pivotal Tracker Social Media Agile Methodologies

Frequently Asked Questions about David Powers

What company does David Powers work for?

David Powers works for Commerce Sync

What is David Powers's role at the current company?

David Powers's current role is Technical Product Analyst at Commerce Sync.

What is David Powers's email address?

David Powers's email address is dp****@****ail.com

What is David Powers's direct phone number?

David Powers's direct phone number is (484) 928*****

What skills is David Powers known for?

David Powers has skills like Customer Support, Scrum, Agile Project Management, Knowledge Base, Social Media Support, User Experience Testing, Pivotal Tracker, Social Media, Agile Methodologies.

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