- Enhance and develop dashboard/analysis/insights arming the Digital Merchandising team to plan and deploy smart landing page, content, SEO and Patient pathing strategies- Responsible for the development of WBR, MBR and QBR Digital Commerce business reporting and review with key cross-functional Marketing team- Assist in scaling, managing, and optimizing our CRO (conversion rate optimization) practice; collaborate with teams in Marketing (Brands, Integrated Marketing, etc.) and Product on increasing site CVR- Develop, model, and apply analytical best practices while upskilling and coaching others on new ways of delivering analysis and insights, storytelling and elevate the Digital Commerce Performance team- Drive development of problem statement, approach, and the metrics and measurement strategy, including success criteria, to determine and improve the value of your work through a deep understanding of the business, business process, data ecosystem and rapid data mining

-Created and maintained Tableau reports for a variety of teams-Streamlined previous reporting and reduced total by 30%-Presented Analysis to both Account Managers and C-suite-Created HVAC projections using regression techniques in R-Automated monthly analyses email sends using Python

- Project manager for the commercialization team for the transition from Outcome Health to Patient Point- Trained the deployment team for transition of duties- Product owner of user acceptance testing for a new pricing generation tool

- Act as Outcome Health's principal content deployment specialist, documenting processes and assisting in design of workflow automation- Generate Dashboards and reports for account managers to stay up to date on the network- Develop and implement new education guidelines for current and incoming account managers, customer care team as well as sales.- Create new programs to further optimize workflows utilizing SQL and Python.- Scope new ad campaigns and communicate with sponsor partners to maximize sales

-Act as Outcome Health's principal content deployment specialist, documenting processes and assisting in design of workflow automation-Assist in managing the Outcome Health content library, transitioning between DAMs, and curating content for distribution to over 100k devices-Contribute to several major company initiatives by serving as Programming team's representative in meetings and executing on outstanding tasks-Generate reports from several different systems and databases using MySQL and PostgreSQL-Assist Programming leadership in transitioning team processes to agile, serving as Scrum Master for over a year

-Remotely manage third party technicians on installations of our patient health education products.-Provide technical support on any product issues including hardware, software, networking, logistical and administrative support.

-Diagnose, troubleshoot, and remedy various faults pertaining to electrical/mechanical equipment-Create and maintain information articles for a global knowledge resource center-Provide end-user technical support to a national client base-Generate sales opportunities

Worked as a recycling consultant Intern