Current ---> EMPLOYMENT HISTORYMatrix Warehouse February 2004 -> till current Position Microsoft OEM specialist Network and server administrator Mail administrator Senior technicianDuties 1. IT support services 2. Network/server installations and maintenance 3. Maintenance of Internet access control4. Maintenance of mail server and mail accounts5. Set-up and maintenance of centralized IT and OEM… Show more Current ---> EMPLOYMENT HISTORYMatrix Warehouse February 2004 -> till current Position Microsoft OEM specialist Network and server administrator Mail administrator Senior technicianDuties 1. IT support services 2. Network/server installations and maintenance 3. Maintenance of Internet access control4. Maintenance of mail server and mail accounts5. Set-up and maintenance of centralized IT and OEM solution server and deployment.6. Providing backups and training material to technical staff7. Constant research on new Updates and I.T. related programs and I.T. Solutions. 8. I.T. and OEM support for all our franchise stores.OEM Services 1. Responsible for OEM media XP, Vista and Office images/media2. Creation, development and maintenance of all our OEM media (XP, Vista, Office suites and Currently Windows 7)3. Development and testing of OEM media, Pre-loading of images to assembly PC’s via network or CD/DVD media 4. Ensuring OEM products / images meet contractual standards5. Communicating with Microsoft on OEM updates, reports and sales/status figures6. OEM support for all our franchise Stores 7. Training and support to junior technical staffUpdate --> Looking for a work position in New Zealand Show less

This was my first own Computer Shop, which I had successfully ran for 3 years.Did Everything from, Computer Hardware sales to Pc games, Repairing Pc' s and customer support and call out support as well.