David Priddle Email and Phone Number
David Priddle work email
- Valid
- Valid
- Valid
David Priddle personal email
David Priddle phone numbers
ABOUT ME: An award-winning, results-driven manager with demonstrated success in the ability to assemble, motivate and manage technology teams in the development and implementation of software solutions. Utilized both waterfall and agile system development methodologies to expedite the delivery process. Track record of implementing project governance that includes the setting of expectations and clear definition of responsibilities and deliverables.OUR RESULTS: On average, Staffing and Recruitment companies that use AkkenCloud's SaaS Platform grew by 220% within the first nine months.WHAT OUR CLIENTS SAY: "AkkenCloud has been a wonderful partner. The platform has helped power our growth and supported our expansion into new markets. Plus, their customer success team is awesome," DEBORAH MILLER, Vice President of Operations, ProStaffing US LLC."AkkenCloud has allowed us to integrate our management team, sales team, and our recruiting/dispatching team into one software program. This has enabled more efficient communication throughout our whole company. The Customer Success team is very knowledgeable, responsive, and always happy to help. Most importantly, AkkenCloud listens to their client's feedback and is constantly implementing suggested tools to improve the overall functionality." BECKY LASYONE, CFO, Platinum Drivers Inc.TO LEARN MORE VISIT: https://www.akkencloud.com/
-
Vp Professional Services And Customer SuccessAkkencloudPepperell, Ma, Us
-
Vp Professional Services/Customer SuccessAkkencloud Oct 2018 - PresentNashua, Nh, UsWHY AKKENCLOUD? Finding the best talent today requires efficiency, relationships, and speed. Thus, it is critical to select a staffing solution that saves you time, focuses on your growth, and includes all of the components necessary to make your business successful. Learn what makes AkkenCloud different!WHAT I DO: - Allocate and balance the workload of onboarding, training and issue resolution tasks to a team of Customer Support Representatives.- Set realistic client expectations in terms of schedule and golive.- Monitor the planning, management, and tracking of Akken Cloud solution implementations.- Communicate the onboarding progress to the Sales and Technology teams.- Coordinate data migration with the customer and the Akken Technology team.- Manage the creation of deliverables and resolve customer change requests.- Ensure timely resolution of discrepancies and project roadblocks.- Manage several concurrent implementations while working with Akken’s Customers, Sales Executives and Software Engineers.- Manage Client relationships across the implementation life cycle.- Optimize the onboarding process.- Maximize customer software usage and satisfaction.- Capture customer software update requests and act as an advocate on customer’s behalf.- Discuss and resolve internal company issues with CS team members.- Interact with other members of the leadership team to discuss ways to implement the organization’s corporate strategy. -
Adjunct InstructorBrandeis University Feb 2011 - PresentWaltham, Ma, UsRabb School of Graduate Professional Studies, Masters Degree in Program and Project ManagementCurrently teaching: - AGILE PROJECT MANAGEMENT- NEGOTIATING AND CONFLICT RESOLUTION- FOUNDATIONS OF PROJECT MANAGEMENTAlso teach courses in:- PROJECT PLANNING & IMPLEMENTATION - E-BUSINESS - BUSINESS SYSTEMS - FUNDAMENTALS OF BUSINESS SYSTEMS DEVELOPMENT - INFORMATION SYSTEMS RISK MANAGEMENT - APPLICATION IMPLEMENTATION - FUNDAMENTALS OF PROGRAMMING WITH ALGORITHMS AND LOGIC- BUSINESS PUBLIC SPEAKING -
Senior It Manager - It PmoBiogen Apr 2015 - Oct 2018Cambridge, Ma, Us• Commercial Operations - Market Access and Reimbursement – Master Data Management. Managing a vendor-lead strategic project to consolidate various payer, provider and prescription data sources such as Symphony, IMS and Fingertip.• Commercial Operations - Market Access and Reimbursement – Government Pricing. Managing a vendor-lead strategic project to provide BI for Rebate and Chargeback processing including government pricing, calculating AMP (average Manufacturer’s Price) and BP (Best Price) and reporting to Medicare DDR utilizing Revitas. -
Project Director/ManagerMckesson Health Solutions Sep 2013 - Sep 2014Nashville, Tn, UsOverseeing the implementation of Clear Coverage - a SaaS-based, healthcare utilization management (UM), coverage determination and network compliance platform. Clear Coverage incorporates evidence-based InterQual criteria in a fully-automated, interactive workflow to provide real-time medical appropriateness review at the point of care and shared decision-making between a payor and its network providers. Responsible for client satisfaction in managing software implementation teams of project managers, technical consultants, business systems analysts and clinical consultants. -
Director Professional ServicesMetratech Corp Jul 2012 - May 2013Managing the processional services team responsible for implementing MetraNet –a SaaS agreements-based billing and settlement system providing unlimited ability to create pricing models and commitment-based agreements that span any combination of subscription, consumption-based and value-added services.· Responsible for staffing, planning and managing the implementations of an enterprise software billing system.· Responsible for client satisfaction during multiple concurrent projects based upon scope, schedule and budget expectations.· Restructured project estimating process and time capture.· Maintain in-house and external resource planning and scheduling to maximize utilization and revenue and minimize cost.· Coordinate client progression from Sales to Support departments· Liaison with Product Development for requested software features and Engineering for bug fixes.· Develop Proposals, Statements of Work, Project Charters, Budgets and Schedules.· Negotiate and manage external subcontractors.· Provide staff career counseling, promotion and salary adjustments.
-
Director Professional Services/Customer SuccessAkken, Inc. Apr 2010 - Jul 2012Nashua, Nh, Us· Responsible for the successful planning, migration, and implementation of multiple concurrent implementations to global clients of integrated SaaS.· Implemented best practice program that analyzes each customer’s business process to determine system configuration and process workarounds.· Responsible for training and support of world-wide customer base. · Implemented “Customer For Life” Program to improve customer retention.· Manage customer support team of trainers and software engineers.· Negotiate sales of add-on system features.· Manage multiple concurrent projects from process redesign through training and support.· Liaison between the software engineering team and the client - defining system requirements, presenting costs, and maintaining scope and schedule.
-
Software Implementation ManagerBullhorn Feb 2009 - Oct 2009Boston, Ma, Us· Planned and managed multiple concurrent implementations to global clients of integrated ATS (Applicant Tracking System) and CRM (Customer Relationship Management) software expediting candidate placements to job opportunities. · Produced Statements of Work, Project Schedules and Business Requirements Definitions in order to set mutually-agreed upon customer expectations leading to a high-level of satisfaction.· Created MS Project schedule templates to maintain a repeatable process to accelerate planning and standardize the implementation process. -
Account DirectorPatni Computer Systems Jan 2006 - Feb 2009·Managed the development and support of an online advisor system for institutional investors. The project followed the principles of an SDLC “agile” methodology.·Managed the upgrades of Eagle Investment Systems/Oracle Financials. ·Manager within the PMO (Program Management Office) at a provider of financial services post-trade software.
-
Vp/CooWhitridge Associates Jan 2004 - Jan 2006Randolph, Massachusetts, Us· Created the company’s Information Technology Solutions Division to provide project-based software solutions to business problems.· Interviewed prospective hires using behavioral interviewing techniques. Determined compensation packages, including commission structures, and presented employment offers.· Formulated strategic direction and managed operations. -
Partner - Account ManagerComputer Sciences Corporation (Csc) - Healthcare Division 1980 - 2003Global, Us· Responsible for client satisfaction through the delivery of technical solutions within budget and schedule. · Managed complete system integration programs from feasibility studies to end-user training including hardware configuration and procurement, application development, package implementation, system integration, and operational support.· Negotiated contract terms and conditions for fixed-price and time-and-materials engagements ranging from $100K to $800K including discounts and penalties.· Set consultant rates, overall project price and financial incentives.· Defined business functional requirements by facilitating structured workshops.· Designed system process flow, data architecture and system security.
David Priddle Skills
David Priddle Education Details
-
Babson CollegeMarketing -
Boston CollegeComputer Science
Frequently Asked Questions about David Priddle
What company does David Priddle work for?
David Priddle works for Akkencloud
What is David Priddle's role at the current company?
David Priddle's current role is VP Professional Services and Customer Success.
What is David Priddle's email address?
David Priddle's email address is dp****@****ken.com
What is David Priddle's direct phone number?
David Priddle's direct phone number is +160381*****
What schools did David Priddle attend?
David Priddle attended Babson College, Boston College.
What are some of David Priddle's interests?
David Priddle has interest in Human Rights, Social Services, Children, Poverty Alleviation.
What skills is David Priddle known for?
David Priddle has skills like Program Management, Sdlc, Integration, Crm, Management, Saas, Pmo, Business Process, Business Analysis, Professional Services Delivery, Consulting, Leadership.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial