David Prindle work email
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David Prindle personal email
David Prindle is a Social Media Care Lead at Vrbo. He possess expertise in public speaking, writing, creative writing, customer service, interviewing skills and 1 more skills.
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Social Media Care LeadVrboAustin, Tx, Us -
Social Media Care LeadVrbo Oct 2018 - Present-Created process to streamline the handling of Facebook, Twitter, and Instagram contacts by overseeing the integration of our social media tool, Khoros, with Salesforce. This effectively reduced our social media response times from one day to under two hours. -Developed messaging and infrastructure for our global brands to reduce reliance on third-party community managers, was able to move a vast majority of the work in-house.-Responsible for training U.S. and international agents on how to handle interactions and generate proactive engagement across our various social media platforms. -Established reporting standards for social media volume and crisis situations, which enabled us to support our Brand and Public Relations teams more efficiently. -
Resolutions AgentVrbo May 2017 - Sep 2018Austin, Texas Area-Handle Escalated calls from Property Owners and Travelers to resolve their issues.-Provide Help Desk Support through JIRA tools to customer service agents-Assist in the training and supervision of new hires to the HomeAway Owner Support Team.*Selected to attend 2017 Partner Summit in Nashville to provide Owner Support and new product demonstrations.
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Customer Service RepresentativeVrbo Aug 2016 - May 2017Austin, Tx-Provide phone and email support to Property Owners and Travelers that use the HomeAway website and its affiliates.-Troubleshoot technical issues and identify account security risks.*Multiple Monthly Top Ten Customer Service Performer in metrics out of 150+ agents*First Agent in Training class to be promoted to Resolutions
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Cares TeamApartment Life Jun 2014 - Jun 2016Austin, Texas Area-Promoting Community at Scofield Park Apartments in Austin, TX.-Working with management of Scofield Park by greeting new move-ins and visiting residents with close renewal dates.-Responsible for planning and hosting two community events per month for residents.-Provides value of increased retention rate for Scofield Park. -
Relationship ManagerC-Level Connections Jul 2014 - Jul 2015Austin, Texas AreaMy responsibilities include managing the relationship between our accounts and prospects by scheduling meetings, reaching decision-makers and holding weekly update meetings. -
Senior Customer Service AssociateSports Authority Jul 2013 - Apr 2014My duties consisted of customer relations to improve overall experience, the training of cashiers and new associates on register and customer policies, and restringing tennis rackets for clients. Was promoted to key carrier halfway through job duration which gave me some managerial duties. -
Student Athlete Tutor And Student TelecounselorBaylor University Jan 2013 - May 2013My athlete tutoring job consisted of helping Baylor student athletes study for exams and reviewing them on material learned in class. My telecounseling job consisted of speaking with high school seniors interested in attending Baylor University. I would answer questions and provide helpful information as well as be a friendly voice to these seniors who were choosing the next step in their educational experience.
David Prindle Skills
David Prindle Education Details
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Communications
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Midlothian High School
Frequently Asked Questions about David Prindle
What company does David Prindle work for?
David Prindle works for Vrbo
What is David Prindle's role at the current company?
David Prindle's current role is Social Media Care Lead.
What is David Prindle's email address?
David Prindle's email address is dp****@****rbo.com
What schools did David Prindle attend?
David Prindle attended Baylor University, Midlothian High School.
What skills is David Prindle known for?
David Prindle has skills like Public Speaking, Writing, Creative Writing, Customer Service, Interviewing Skills, Training.
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David Prindle
Strategic Business Leader | Vp & General Manager In Industrial Manufacturing | Expertise In Sales, Product Development, And Operational ExcellenceFairport, Ny1shawndra.com -
3gmail.com, tsa.gov, tsa.com -
David Prindle, PMP
Henrietta, Ny1kodakalaris.com -
David Prindle
Technology Teacher Prepnet Virtual Academy At National Heritage AcademiesByron Center, Mi
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