People manager whose team is responsible for existing support and new product development in the areas of customer servicing/boarding, partner residuals and merchant/partner reporting.

Responsible for Product ownership of Mercury's merchant/partner reporting and partner residual system.

Led cross-functional teams in both Product Owner and Project Manager capacity. Managed backlog of development priorities for Mercury’s processing/processing-related systems including core processing pre-front ends and merchant portal. Led various backend settlement work streams related to establishing Mercury as a full credit card processor. Specifically served in roles of Product Owner and Business Analyst for pricing and boarding integration between CRM and A360 Merchant Accounting System (MAS).Received quarterly IT Award of Excellence for this work Served as primary liaison with 3rd party reporting integration between Mercury and Aperia Solutions. Implemented enterprise-level reporting solution used 24x7x365 by merchants and various internal Support and Risk users (>100 daily users).Various other efforts including leadership and analyst work on Mercury’s primary processing switch S1/Postilion; primarily by eliciting business requirements and documenting/communicating the technical translation of those requirements for development teams.

Supported PeopleSoft Purchasing, Accounts Payable, Asset Management, Security and Portal (functional). Involved in functional project work to increase footprint of PeopleSoft within the organization (incl. involvement in full-cycle implementations).

Worked on a three year full-cycle procure-to-pay implementation of Peoplesoft eProcurement/Purchasing version 8.8 and Perfect Commerce Open Supplier Network/Ariba Supplier Network to all seven major H&R Block business units internationally.Main responsibilities included gathering requirements, developing project documentation, working with developers on system customizations, developing and executing the project testplan, coordinating all migrations with system administrator, developing reports and troubleshooting system issues.

Performed analysis and design, conducted testing and training, executed implementation and setup post-implementation support for the initial installation of Services Procurement module of Peoplesoft version 8.4.Project managed various system enhancements including an effort bridging three companies and four internal groups tasked with adding interoffice shipping/tracking capability to a web-based shipping solution

Implemented and maintained electronic supplier catalogs on Sprint’s eProcurement software, Ariba BuyerParticipated in discovery, analysis and vendor selection of an enterprise-wide content management solution for internal procurement systemsLed the development, testing, implementation and support activities for a web-based shipping solution used across all divisionsPerformed analysis, data mapping of RosettaNet XML and coordinated testing for implementation of an architecture that provided visibility to order information throughout the life cycle of a purchase order.