David Proctor Email & Phone Number

Self-employed: Contract work focused on Quality and Lean ManufacturingProjects:- Inspection Capacity analysis and improvement for GE in Houston, TX- Receiving Inspection and 3rd Party Containment material flow and throughput project at Tremec Transmissions in Novi, MI- Supplier Improvement Project for Textron in Long Beach, CA- Supply Chain management for.

Madison Heights, MI, US

Toronto, Ontario, CA

• Responsible for all Quality related functions (including but not limited to: Customer Satisfaction, Quality Management Systems, Quality Engineering, Quality Control, and new program Safe Launch activities).
• Implemented Customer Complaint Notification system.
• Implemented Cross-functional Continuous Improvement Teams focusing on Proactive activities utilizing PFMEA as Quality tool to Prevent issues from occurring.
• Organized CAPA Review Board to manage and monitor and drive Corrective Action / Permanent Actions.

Westfield, IN, US

• Responsible for all Quality related functions for the company (including but not limited to: Customer Satisfaction, Quality Assurance and Management Systems, Quality Control, Quality Engineering, and new program Safe.
• Managed and monitored all Customer Complaints. Drove Corrective Action Process to Permanent Corrective Actions. Reducing the number of reported issues and improving Customer Satisfaction.
• Managed and monitored Warranty claims. Reduced Warranty by driving actions back to the design to make product more robust.
• Implemented IATF 16949 Quality System Standard across all North America plants and support functions.

Westfield, IN, US

• Responsible for steering wheel product line business including; the development of the product line strategies and initiatives, goals and objectives, new business growth initiatives, manufacturing plan and overall P&L.
• Completed benchmarking analysis to support IMMI-VIP Competitive Business Strategy
• Launched several new parts for various Heavy Duty Truck and RV customers
• Created and taught a “License to Sell” Training Class for all Sales, Marketing, and Customer Service teams
• Managed Part Discontinuation process as part of Life Cycle Management responsibility resulting in hundreds of discontinued/obsoleted part numbers
• Grew business by adding several new Customers

London, England, GB

• Responsible for all Quality functions at the plant (including but not limited to: Supplier Quality, Incoming Inspection, Quality Assurance, Quality Control, Quality Engineering, PPAP activities (both incoming and.
• Implemented Customer Complaint Tracking System and Corrective Action Process to reduce the number of Customer Complaints to improve Customer Satisfaction
• Drove corrective action activities reducing Warranty by over 50%
• Implementing SPC on the production floor improving machine capability (Cp/Cpk)
• Launched new steering column program and supported 2 new Torque Convertor programs

Dayton, Ohio, US

• Led Quality and Engineering organizations supporting manufacturing operations, new product start-ups, customer satisfaction, corrective actions, control and stability of process, and continuous improvement efforts.
• Implemented Corrective Action Process and Procedures reducing number of Customer Complaints by 50% from previous year and improving Customer Satisfaction as seen in Customer Scorecards
• Implemented SPC on the production floor improving Scrap Rate by over 80%
• Implemented Gate Review Process for managing Material Cost Savings and Continuous Improvement Projects resulting in over $500k annual savings
• Drove Lean Initiatives and Projects resulting in over 20% improvement in Inventory Turns

• Led development and implementation of long-range product plans including; business case development for new products, forecasting, competitive benchmarking, New Product Introduction (NPI) launches and product life.
• Completed comprehensive benchmarking analysis to support Therma-Tru’s Competitive Business Strategy
• Launched 6 new products in 2009 for ~$3.5M in New Product Sales exceeding prior year by 20%
• Conducted new product training classes with Sales, Customer Service and Customer Care groups
• Managed Part Discontinuation process as part of Life Cycle Management responsibility resulting in 10 Discontinued Products (over 600 SKU’s, or ~10% reduction) for 2010 product offering

• Site manager over Technical Center in Edgerton, Ohio consisting of over 35 associates with 7 direct reports. Responsibilities included sustaining engineering, tool engineering, materials engineering, corporate quality.
• Implemented $4.3M of cost savings projects over 2-year period
• Supported over $6.4M of cost saving projects initiated by the Sourcing group
• Surpassed annual budget by over $68K in 2006 and $513K in 2007
• Completed project to convert to non-HCFC foam in all 3 manufacturing facilities to comply with new regulations
• Reduced COQ by 7.3% resulting in over $3M of savings to company

• Worldwide responsibility for quality of product and quality systems for 20 manufacturing facilities and 12 distribution centers with focus on creating a culture of zero defects and an emphasis on prevention for Total.
• Drove internal improvements to reduce scrap resulting in over 20% reduction in COPQ
• Drove implementation of Supplier Problem Reporting and Resolution system
• Achieved a 70% reduction in Customer PPM’s and 20% reduction in Product Claim costs
• Implemented TS16949 Quality System Standard across the Division manufacturing plants and technical support locations

Gillingham, United Kingdom, GB

• Overall responsibility for program execution of projects following a formal Stage Gate process to deliver on time to customer’s expectations and meeting Delphi’s business case objectives. 12 direct report Project.
• 100% of projects met customer dates and internal company financial commitmentsResponsible for product design, development and validations for Delphi Steering Wheel and Air Bag programs (50+ designs/styles with over 5M.

Gillingham, United Kingdom, GB

• Responsible for global steering wheel product line business including; the development of the product line strategies and initiatives, the goals and objectives, new business growth initiatives, manufacturing plan and.
• Vertically integrated die casting of magnesium armatures for a cost savings of over $10M annually
• Vertically integrated leather wrapping of steering wheels for a cost savings of ~$10M annually
• Implemented in-mold painting resulting in over $8M savings annually
• Above initiatives plus other productivity gains, scrap reduction and continuous improvement projects improved product line profitability from 1% to 18% over 7-year period
• Developed manufacturing partner in China for Asian manufacturing capability

Gillingham, United Kingdom, GB

Managed manufacturing support engineering depts.: Industrial, Manufacturing, Process, and Tooling Staff of 50+ Engineers and/or Technicians with 4 direct report Engineering General Supervisors

Gillingham, United Kingdom, GB

Managed quality department for two plants producing instrument panel pads and steering wheels; 100+ employees and 10 direct report supervisors. Oversight of 150+ material or parts suppliers involving over 800 incoming p/n’s, and over 500 outgoing p/n’s to 36 Vehicle Assembly Plants.

Gillingham, United Kingdom, GB

Masters Of Science, Engineering Sciences

Bachelor Of Science, Management Engineering