David Proctor Email & Phone Number

Self-employed: Contract work focused on Quality and Lean ManufacturingProjects:- Inspection Capacity analysis and improvement for GE in Houston, TX- Receiving Inspection and 3rd Party Containment material flow and throughput project at Tremec Transmissions in Novi, MI- Supplier Improvement Project for Textron in Long Beach, CA- Supply Chain management for Woodward parts suppliers in Phoenix, AR- Supply Chain Min/Max Inventory program for GE suppliers in Ensenada, Mexico and Lexington, KY- Supplier Development for GE Aerospace (North America)

Madison Heights, Mi, Us

Toronto, Ontario, Ca

Responsible for all Quality related functions (including but not limited to: Customer Satisfaction, Quality Management Systems, Quality Engineering, Quality Control, and new program Safe Launch activities).• Implemented Customer Complaint Notification system.• Implemented Cross-functional Continuous Improvement Teams focusing on Proactive activities utilizing PFMEA as Quality tool to Prevent issues from occurring.• Organized CAPA Review Board to manage and monitor and drive Corrective Action / Permanent Actions.

Westfield, In, Us

Responsible for all Quality related functions for the company (including but not limited to: Customer Satisfaction, Quality Assurance and Management Systems, Quality Control, Quality Engineering, and new program Safe Launch activities).• Managed and monitored all Customer Complaints. Drove Corrective Action Process to Permanent Corrective Actions. Reducing the number of reported issues and improving Customer Satisfaction.• Managed and monitored Warranty claims. Reduced Warranty by driving actions back to the design to make product more robust.• Implemented IATF 16949 Quality System Standard across all North America plants and support functions.

Westfield, In, Us

Responsible for steering wheel product line business including; the development of the product line strategies and initiatives, goals and objectives, new business growth initiatives, manufacturing plan and overall P&L.• Completed benchmarking analysis to support IMMI-VIP Competitive Business Strategy• Launched several new parts for various Heavy Duty Truck and RV customers• Created and taught a “License to Sell” Training Class for all Sales, Marketing, and Customer Service teams• Managed Part Discontinuation process as part of Life Cycle Management responsibility resulting in hundreds of discontinued/obsoleted part numbers• Grew business by adding several new Customers• Worked with manufacturing to implement several projects to improve 5S and Workplace Organization, productivity improvement, scrap reduction, and other cost reduction projects

London, England, Gb

Responsible for all Quality functions at the plant (including but not limited to: Supplier Quality, Incoming Inspection, Quality Assurance, Quality Control, Quality Engineering, PPAP activities (both incoming and outgoing), Metrology and Metallurgical Laboratories, and Product/Resident Engineering functions) to support the day to day manufacturing operations. Additionally responsible for new product start-ups and Safe Launch activities, improving Customer Satisfaction, driving the corrective action process, reducing scrap, maintaining control and stability of all processes, and continuous improvement efforts utilizing Kaizen tools and methodologies to support FCA's World Class Manufacturing (WCM) efforts.• Implemented Customer Complaint Tracking System and Corrective Action Process to reduce the number of Customer Complaints to improve Customer Satisfaction• Drove corrective action activities reducing Warranty by over 50%• Implementing SPC on the production floor improving machine capability (Cp/Cpk)• Launched new steering column program and supported 2 new Torque Convertor programs

Dayton, Ohio, Us

Led Quality and Engineering organizations supporting manufacturing operations, new product start-ups, customer satisfaction, corrective actions, control and stability of process, and continuous improvement efforts through Lean Kaizen and 5S initiatives focusing on elimination of WASTE utilizing Lean - Toyota Production Systems (TPS) tools and methodologies.• Implemented Corrective Action Process and Procedures reducing number of Customer Complaints by 50% from previous year and improving Customer Satisfaction as seen in Customer Scorecards• Implemented SPC on the production floor improving Scrap Rate by over 80%• Implemented Gate Review Process for managing Material Cost Savings and Continuous Improvement Projects resulting in over $500k annual savings• Drove Lean Initiatives and Projects resulting in over 20% improvement in Inventory Turns

Led development and implementation of long-range product plans including; business case development for new products, forecasting, competitive benchmarking, New Product Introduction (NPI) launches and product life cycle management. Managed 2 Product Managers (Entry Door Systems, Patio Systems)• Completed comprehensive benchmarking analysis to support Therma-Tru’s Competitive Business Strategy• Launched 6 new products in 2009 for ~$3.5M in New Product Sales exceeding prior year by 20%• Conducted new product training classes with Sales, Customer Service and Customer Care groups• Managed Part Discontinuation process as part of Life Cycle Management responsibility resulting in 10 Discontinued Products (over 600 SKU’s, or ~10% reduction) for 2010 product offering

Site manager over Technical Center in Edgerton, Ohio consisting of over 35 associates with 7 direct reports. Responsibilities included sustaining engineering, tool engineering, materials engineering, corporate quality and corporate lean activities for 5 manufacturing facilities, corporate offices, and technical center. Also, responsible for analytical/physical testing laboratory and Data Management group.• Implemented $4.3M of cost savings projects over 2-year period• Supported over $6.4M of cost saving projects initiated by the Sourcing group• Surpassed annual budget by over $68K in 2006 and $513K in 2007• Completed project to convert to non-HCFC foam in all 3 manufacturing facilities to comply with new regulations• Reduced COQ by 7.3% resulting in over $3M of savings to company• Conducted 78 Kaizen workshops resulting in over 10% productivity gains and saving of ~$5M annually• Maintained Zero Lost Time with only 2 Recordable accidents at Technical Center over 2 year period• Achieved ISO 17025 Accreditation of the Testing Laboratory to support in-house testing of product resulting in reduced lead-time to complete projects and roughly $80K in annual savings

Worldwide responsibility for quality of product and quality systems for 20 manufacturing facilities and 12 distribution centers with focus on creating a culture of zero defects and an emphasis on prevention for Total Customer Satisfaction. Also responsible for guiding the Supplier Quality and Development Engineering groups to ensure incoming quality products and services, as well as managing the warranty claims process and resolution of reported problems.• Drove internal improvements to reduce scrap resulting in over 20% reduction in COPQ• Drove implementation of Supplier Problem Reporting and Resolution system• Achieved a 70% reduction in Customer PPM’s and 20% reduction in Product Claim costs• Implemented TS16949 Quality System Standard across the Division manufacturing plants and technical support locations

Gillingham, United Kingdom, Gb

Overall responsibility for program execution of projects following a formal Stage Gate process to deliver on time to customer’s expectations and meeting Delphi’s business case objectives. 12 direct report Project Managers with 70+ active projects.• 100% of projects met customer dates and internal company financial commitmentsResponsible for product design, development and validations for Delphi Steering Wheel and Air Bag programs (50+ designs/styles with over 5M units per year sold). Staff of 2 direct report Product Engineering Managers and 12 Product Engineers. Duties included material cost savings, warranty improvements, core technology activities and projects, and budget management.

Gillingham, United Kingdom, Gb

Responsible for global steering wheel product line business including; the development of the product line strategies and initiatives, the goals and objectives, new business growth initiatives, manufacturing plan and overall P&L. Annual Sales Revenue ~ $178 M. Locations included 3 manufacturing sites (Matamoros, Mexico, Ponte de Sor, Portugal, and Vandalia, Ohio) as well as a manufacturing partner in Shanghai, China for Asian customer base.• Vertically integrated die casting of magnesium armatures for a cost savings of over $10M annually• Vertically integrated leather wrapping of steering wheels for a cost savings of ~$10M annually• Implemented in-mold painting resulting in over $8M savings annually• Above initiatives plus other productivity gains, scrap reduction and continuous improvement projects improved product line profitability from 1% to 18% over 7-year period• Developed manufacturing partner in China for Asian manufacturing capability• Recognized by General Motors as their Supplier of the Year for 7 straight years• Achieved business from Hyundai and Ford (first non-GM programs)• Achieved first non-automotive business from Sea Ray for a boat program

Gillingham, United Kingdom, Gb

Managed manufacturing support engineering depts.: Industrial, Manufacturing, Process, and Tooling Staff of 50+ Engineers and/or Technicians with 4 direct report Engineering General Supervisors

Gillingham, United Kingdom, Gb

Managed quality department for two plants producing instrument panel pads and steering wheels; 100+ employees and 10 direct report supervisors. Oversight of 150+ material or parts suppliers involving over 800 incoming p/n’s, and over 500 outgoing p/n’s to 36 Vehicle Assembly Plants.

Gillingham, United Kingdom, Gb

Masters Of Science, Engineering Sciences

Bachelor Of Science, Management Engineering