Support Multiple Environments Including Development, QA, Test and ProdConducted Deployments in the Cloud and On-PremManaged Multiple KOPS Deployed and EKS Kubernetes ClustersStood Up Environments using Cloudformation Templates, Ansible Scripts and Kustomize Deployment TemplatesManaged Spark, Hadoop, Hbase, Hive ClustersDocumented Environments, Deployments and Installation GuidesProvide Application and Infrastructure Support in Multiple Environments Explored Deploying to Kubernetes with HelmExplored Server Monitoring with Prometheus

Support 30,000+ Wily Agent Environment Spread Over 3,700+ Host Systems and 140+ Application ComponentsAdminister 78 Server IBM Tealeaf Environment Consisting of Linux and WindowsExecute Lift and Shift Effort to Bring Applications Up in AWS; Strategizing to Lower Cost, Maximize Performance and Reduce Maintenance OverheadBuilt Proof of Concept System in AWS Using Cloudformation, EC2, ELB, IAM Roles and ProfilesAssist in Issue Diagnosis on Outage Bridges With Application, Database, Infrastructure and Various Other TeamsOnboard New Applications While Adding, Modifying and Removing Alerts Based on Monitoring NeedsDeveloped and Implemented Self Service Pages for Alert Management and Agent Adjustment, Reducing Time Spent on Routine TasksOngoing Collaboration With Application Teams to Migrate Wily Agents to Latest Version

Supported 400+ JVM mission critical application through 24/7 Weekly on-call rotationCollaborated with the business teams, Store Reps and Managers to maximize customer relations and better understand pressing system issues providing a stable and reliable experience for the nation's retail locationsReplicated reported issues from the field contributing code fixes in either Java or Javascript, or providing feedback to development and support teams for issue resolutionUtilized Version Control System to push and pull codebase to local workstation; compiled and deployed to locally installed Weblogic ServerSubject Matter Expert on Inventory System related issues with the Focus on Ensuring System Availability, Performance and Integrity with the Goal of Preventing Revenue Loss

Supported Internal Facing Application Backed by a 300+ Terabyte Oracle Database and Internally Developed Archive DatabaseSupported and Troubleshooted Application Related Software and Hardware IssuesDesigned and Implemented New Data Loader Process in CDesigned and Implemented Priority Scheduling Agent for Improved Performance in Revenue Assurance, Emergency Compliance, Marketing & Technical Reports, All of Which Enhanced Customer Experience and Loyalty Resulting in Increased Company RevenueDesigned and Implemented PL/SQL Procedure for Efficient Return of Page Specific Results of Submitted Query Reducing Database Response TimeProvided Internal Customers With Specialized Reports via an SQL Query

100+ Enterprise UNIX/HPUX/Solaris Systems, HP Storage Arrays and Brocade SAN Switches SupportedOS and Application Installation, Deployment, Configuration, Upgrades and Hardware Maintenance on Various Sun, HP and IBM EquipmentImplemented Quarterly Patching of UNIX/HPUX/Solaris Systems Based on Industry/Vendor Standards and GuidelinesDesigned, Developed and Maintained Ksh/Bash Shell Scripts for Periodic Task Automation and MonitoringSuccessfully Collaborated With Technical Staff From Various Teams and Third-Party Vendors in Activity Coordination and Implementation As Well As Troubleshooting and Resolving Hardware/Software IncidentsResponsible for Performance Tuning, Capacity Planning, System Utilization Reporting, System Security and User Access ControlFollowed Change Management and Configuration Management Guidelines and Documented ProceduresExperience Working in a 24/7 Production Engineering Organization Monitoring and Resolving AlertsExcellent Written and Oral Technical Communication Skills With Individuals at All Levels

System Administrator Responsible for Maintenance, Troubleshooting and Resolution of Red Hat and Windows 2003 Servers. Installed 3rd Party Applications on Servers and Client Computers.

Learned how to install and to administer HP-UX Servers Developed and tested processes for HP-UX operating system upgrades Conducted boot performance tests under HP-UX 11iv2Prepared HP Superdome to be deployed into development environment Configured Networking settings for NIC's under HP-UX Added users under HP-UX Configured ISEE (Instant Support Enterprise Edition) clients on HP-UX systemsImplemented OS & layered product upgrades in controlled production environment Optimized and recompiled HP-UX kernel

Network Technician Deployed Cisco Switches, Routers and Wireless Access Points. Resolved Network Connectivity and Printer Issues for Students and Faculty. Diagnosed and Removed Viruses From Student and Faculty Machines.Computer Lab Technician Maintained Over 30 Lab Computers. Assisted Students With Technical Issues and Setup of Network Printer