Administer Sales and Product Related training across 43 dealers and 66 sites across QLD and Northern NSW.- Develop Training programs- Disseminate new and updated information across network of 500+ Sales and related staff in TMCA Northern Region Network- Develop publications (brochures, pamphlets, hotsheets, dvds, training presentation's, e-learning, quizzes, online learning) for all products in the Toyota range - Conduct Sales and Product Training in both National and… Show more Administer Sales and Product Related training across 43 dealers and 66 sites across QLD and Northern NSW.- Develop Training programs- Disseminate new and updated information across network of 500+ Sales and related staff in TMCA Northern Region Network- Develop publications (brochures, pamphlets, hotsheets, dvds, training presentation's, e-learning, quizzes, online learning) for all products in the Toyota range - Conduct Sales and Product Training in both National and Regional roadshows across Australia when new products are launched.- Sales Training for new sales staff - Road to a Sale - Negotiation skills - Handling objection and how to overcome - Meet and Greet - Relationship building and rapport generationAll other related topics. Show less

I conduct general automotive knowledge training in each of the prescribed Toyota regions around Australia. As requested, around my national obligations.This entailed usage of technical training equipment, props and materials. This course is a fluidic course being altered as each new technology is implemented by TMCA and TMC globally. Rather than my usual clientele of 90% Sales staff in Sales and Product training - this course is primarily attended by Service, Admin, Parts and… Show more I conduct general automotive knowledge training in each of the prescribed Toyota regions around Australia. As requested, around my national obligations.This entailed usage of technical training equipment, props and materials. This course is a fluidic course being altered as each new technology is implemented by TMCA and TMC globally. Rather than my usual clientele of 90% Sales staff in Sales and Product training - this course is primarily attended by Service, Admin, Parts and Technical staff with some dealer Sales staff and management attending from time to time. Show less

Responsible for all aspects of Toyota Way training for both internal and external Toyota Motor Corporation staff.This entailed a detailed knowledge of the company's operational ethos, delivery of "passionate injection" to the business and a solid understanding of how TMC has succeeded in such a competitive field. The goal was to both generate understanding of some measures that can seem unorthodox to the external viewer and in joining the Toyota family become part of the… Show more Responsible for all aspects of Toyota Way training for both internal and external Toyota Motor Corporation staff.This entailed a detailed knowledge of the company's operational ethos, delivery of "passionate injection" to the business and a solid understanding of how TMC has succeeded in such a competitive field. The goal was to both generate understanding of some measures that can seem unorthodox to the external viewer and in joining the Toyota family become part of the solution and understand the reasoning behind some of the decisions regarding our vehicles, publicity and problem solving measures. In doing so was able to assist NRO achieving above target results for dealership compliance and was called on to conduct Toyota Way in other regions over this time. The content involved divulging and discussing an understanding of both Toyota history and Japanese history as cultural understanding provides an insight into the Toyota brand and family. Show less

Car Sales and related duties

Senior LTU Employment ConsultantHD, Indigenous, Youth and NESB SpecialistSolo FT IA/CA Consultant, increased Percentile from 18th to 6th (1 point off 5 Star) by the time I left for a career change)

Long term Unemployed and Highly Disadvantaged specialist. Return to work for correctionsIntegration into employment for DisabilitiesIndigenous Liaison Contact for Redland Bay region130-160 client caseload. Conducting Long Term Job SearchTop 3 Employment Consultant in Australia - 6 quarters in a row