Steward for Application, Database, Front-end, and Hardware performance metrics using AppDynamics. Helping customers enable their new and legacy applications at all technology layers to meet the Enterprise standard for monitoring.Automated AppDynamics and Tivoli agents with Ansible and Powershell saving man hours and shortening delivery time to customers simultaneously supporting installation standards and consistency. Provided IRT performance analysis using AppDynamics data reducing time to resolution. Create educational content for customers new to AppDynamics. This was used for onboarding new employees and run books for contractors.Migration of AppDynamics from locally hosted to Saas hosted. Supporting not just local domain but also affiliates and additional enterprise domains.

Lead role managing projects, work requests, and resources for a team of six Infrastructure Engineers. Maintaining, building, and designing all of the Claims and Case tracking systems used by Medicaid business.Provided long-term vision, setting stretch goals, and measuring team progress toward those goals. This exercise helped us be proactive with our projects and avoid future issues.Collected environmental/system/user data and used it to find trends, weaknesses, and strong points. Designed automation to monitor share size and send daily reports to shareowners. This helped reduce application outages that were dependent on share space availability.Worked with application vendors to communicate application/system/business/support needs. Met weekly with vendors for application improvement feedback.Proof of concept vendor applications to determine if the application is enterprise-ready (measuring performance, value, scalability, availability, support, and maintenance).Provided infrastructure cost estimations based on application design, hardware, contracted support, and licensing. This helped determine running costs for applications.Maintained application flow diagrams, server/application inventory, and environmental cost spreadsheet.Worked with the business to determine application gaps, minimize maintenance downtime, defining the project's technical scope. Helped to provide a better production-ready product.Hired and managed contractual/full-time resources.Designed and built the maintenance of all major Medicaid production applications used to manage health care providers, 3 million members, 4 thousand Users, and Government contracts.Managed planning, building, and implementing of a successful data center migration of all Schaller Anderson Medicaid applications from Phoenix, AZ to Hartford, СT.