CRM SYNERGIES more at www.crmsynergies.com- Global Supplier of Original Spare Parts for all main brands. Feeders, nozzles, filters, splicing products, etc. - Global Waste Management - CRM recycles all waste material regardless of its format: Tin Dross, Solder Paste Waste, Sludge, Ashes, Powder, etc.- Global Supplier of Alloys for electronic industry; bar solder and solder wire, lead-free and leaded.

I was responsible for OK International brands: Techcon and Metcal in the territories of Mexico, Texas,Oklahoma and Louisiana.Techcon is a leader in precision fluid dispensing solutions for Industrial Assembly, Aerospace, Military,Medical and Electronics.Metcal is a leader in precision hand soldering, fume extraction and convection rework for global electronics, assembly, automotive, aerospace, medical and military sectors.I recovered an account worth 1 Million dollars in annual sales that was lost just before I started. I developed existing and new distributors in Mexico increasing their sales by 20% annually.I had to rebuild the structure of Sales Manufacturing Representatives of the 2 brands in Mexico resulting in an annual sales increase of 20%.2020 and 2021: 100% of sales goals achieved.

• Tasked with US Sales Manager for JBC, leading manufacturer of tools for Electronics. Report to CEO on Sales and Business development for nationwide expansion.• Operated direct and distribution sales, customer service and brand awareness to promote new business with OEM and EMS companies (Fortune 500) from sectors like military, aerospace, medical, automotive, oil & gas and consumer electronics.• Travel 100% requiring excellent planning ahead for customer visits, routes with sales reps and distributors.• Coached and supervised up to 20 sales agents/representatives and assist them to acquaint them with company and industry practices and procedures. • Analyzed weekly / monthly sales, customer leads reports providing quarterly result assessments of sales staff productivity.• Developed sales strategies to improve market share in the designated product lines.• Established and controlled budget for sales promotions and trade show expenses.• Organized 10 national and regional trade shows per year.• Yearly sales growth in average of 130% per year between 2013 and 2017.

• Developed and facilitated all promotional items in the Spanish market for world’s biggest pharmaceutical• Provided components that make up and end-to-end marketing and communications strategy, from creative concept, data management, campaign execution and response management to strategic print sourcing, output delivery, fulfilment and distribution. • Generated 50% savings production costs per year.

• Coordinated and directed retail operations of 50 stores in 7 states, managing 2 divisions and supervising 100 employees.• Achieved high level of customer retention in Mexico using Customer Service and Satisfaction Manager program for B2B and B2C.• Established lead team to develop and align customer service objectives with overall business strategy.• Implemented use of management tools and reports to improve business development such as employee rotation, cost reduction, product positioning, customer satisfaction and organizational design.• Coordinated orientation and training of new and existing staff member within the Client Service Department and throughout the Company in a continuous improvement basis.• Optimized Technical Service Department with 10 engineers strategically distributed in Mexico.

• Successfully established new accounts adding new work sold to US and Latin-American facilities for over $2M first year. • Coordinated sales and manufacturing activities with a $45 Million account: Timely and effective support of schedule problems, development of Quad Graphics Latin America importing, and overall sales backup to US operations.• Liaised for coordination and relationship management for International Key Customers.• Training coordinator for a sales automation tool (CRM) involving more than 500 employees.

• Instructed with knowledge of the printing industry and its international market.• Monitored and coordinated production of printed material to achieve service agreement in compliance with customer expectations.• Started up, organized, managed and trained the international division.• Managed high volume of production orders accomplishing deadlines while optimizing capacities.• Developed and implemented ISO quality standards increasing commercial efficiency.