Automotive Service Advisor
Tustin, Ca
• Establishes automotive services by reviewing the customer's description of symptoms; clarifying the issues reported; conducting inspections; checking vehicle maintenance records.• Explains estimates of parts, supplies, and labor; assembles customer's payment including offered specials• Constantly updating job knowledge by participating in educational opportunities; ex: Toyota school as well as reviewing manufacturer manuals. • Able to speak to customers at their level and thoroughly explain the issues that are taking place within their vehicle. • Maintain a routine in a fast-paced environment.