David R. Carter Email and Phone Number
Experienced and knowledgeable Information Technology Professional seeking to contribute acquired skills within a Help Desk/Customer Service support role. Works well independently, or in a group setting providing all facets of computer help desk support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.
Best Buy
View- Website:
- bestbuy.com
- Employees:
- 63532
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Geek SquadBest Buy Nov 2013 - PresentWashington D.C. Metro AreaI am the primary point of contact for all clients, handling returns, exchanges, trade-ins, recycling, defective products and repair questions. I easily explain our service offerings and ensure no customer is ever left unserved or under served. Engage customers using client service and selling skills.Provide fast, friendly processing of client requests.Provide computer repair services.Perform other duties as assigned. -
End User SupportThe Samaritan Inn Feb 2012 - PresentWashington, DcEnd User Training and Support -
End User Support TechnicianDavid'S Computer Repair Feb 2012 - PresentWashington, DcProvides technical and troubleshooting support to users in need of assistance with their computer hardware or software.
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Pc Deployment TechnicianN.A.S.A. Headquarters Jun 2013 - Oct 2013Washington D.C. Metro AreaSet up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
David R. Carter Education Details
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Help Desk Professional -
Morgan State University Mechanical EngineeringMechanical Engineering -
Hd WoodsonMathematics And Computer Science
Frequently Asked Questions about David R. Carter
What company does David R. Carter work for?
David R. Carter works for Best Buy
What is David R. Carter's role at the current company?
David R. Carter's current role is Geek Squad Technician at Best Buy.
What schools did David R. Carter attend?
David R. Carter attended Career Technical Institute, Morgan State University Mechanical Engineering, Hd Woodson.
Who are David R. Carter's colleagues?
David R. Carter's colleagues are Wendy Ruggiero, Jarod Fowler, Madeleine Roell, Paul Kearney, Candice Jae, Timalsina Raj Suman, Nate Halliburton.
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