Strategic Planning and Execution. Analytics Product Launch. Executive-track Coaching

Analytics products for multi-location consumer service centers including blood draw labs, urgent care centers, student services, and DMVs. Premium operations insights dashboards. Wait-time predictions based on machine learning and monte carlo simulation. Generative AI for service-center chat messaging.

Predictive Analytics for auto insurance monetization, helping carriers recoup marketing spend through quote page click listings for unlikely and low value customers. “Bring-your-own-model” data science products to meet our customer’s maturing in-house AI and data science capabilities. Testing process and infrastructure to optimize traffic sourcing, creative, site design, and ad placements on owned & operated websites. Generative AI for content generation.

Secure data processing pipelines for reporting, advanced analytics, and machine learning. Product and engineering team integration. Legacy product consolidation and shared services data governance foundation for analytics and ML.

Machine Learning for sorting, pricing, and recommendations. Retraining, deployment, and A/B testing framework. Hotel eCommerce funnel, inventory management, and yield optimization. Trip planning and expense management tools.

Established engineering team to productize in-house media analytic capability. Managed engineering and user experience to support 3-fold growth in user base and two Fortune 100 sales within first 6 months of product launch.Defined product roadmap for capability growth within current Federal customer base, and expansion into private sector.Successfully lobbied for increased engineering investment, and established matrix management to keep product development highly responsive to operations.

Staff Assistant/XO to the CEO and other members of the Executive Team. Supported daily operations, strategic planning, acquisitions/corporate development, analyzing performance of key metrics and additional special projects.Key member of buy-side corporate development team during simultaneous acquisition of four small businesses in late 2014 and their subsequent integration. Authored integration study with co-worker and classmate for Board of Directors to disseminate lessons learned to other portfolio companies, as Novetta scaled to top end of fund. Key member of sell-side corporate development team for 2015 sale of Novetta to The Carlyle Group. Drafted and edited management presentation and supporting materials. Sale was significantly larger than fund expectations.

Developed US Army Biometrics Lab at Aberdeen Proving Ground, MD, which has significantly impacted acquisition strategy for two $100M+ biometric programs through testing and integration of cutting-edge collection/analysis tech.Proposed and won $21M 3-year bid to provide subject matter expertise and technical support to Army Biometrics Integration Lab; lead author on both technical and price volumes. Consolidated Novetta’s Identity Intelligence projects for multiple clients and teams into a single contract and management structure.Managed US Army Biometrics science & technology portfolio of more than 30 projects across 10 agencies, and developed Army Biometrics S&T roadmap. Supported National Institute of Justice Biometrics Center of Excellence, helping criminal justice practitioners identify, fund, and field novel technologies. Presented to 100+ person audiences at ten leading public safety, aerospace, and Defense conferences in DC, Las Vegas, Tampa, Paris, and London.

Yes, we did adtech back then.