David Ragsdale Email and Phone Number
David Ragsdale's Location
Sterling, Virginia, United States, United States
David Ragsdale's Contact Details
David Ragsdale work email
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David Ragsdale personal email
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David Ragsdale phone numbers
About David Ragsdale
Senior sales leader in professional services with extensive experience in business development, account management, strategic and management consulting, project execution and delivery, and personnel recruitment and development.
David Ragsdale's Current Company Details
David Ragsdale Work Experience Details
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Account LeaderFi Consulting Nov 2023 - PresentArlington, Va, UsAs sweeping changes in regulation, technology, and markets transform the financial sector, high performing organizations know they can’t stay ahead by standing still. FI Consulting (FI) specializes in helping commercial and government sector financial institutions leverage data, analytics, modeling and technology and stay at the forefront of a changing industry. With experience serving federal regulators, federal credit agencies, GSEs, and private sector financial institutions, we offer our clients a unique perspective that brings leading practices from across the financial services landscape.
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Client ExecutiveWindward Consulting Jan 2022 - May 2023Herndon, Virginia, UsFocused on Fortune 500 Financial Services and Insurance accounts carrying a $5M services quota mainly in the areas of IT Service Management and IT Operations Management solutions. Responsibilities include:• Bookings quota from new and incremental business across assigned accounts• Developing and maintaining account / engagement, and opportunity plans to support achieving assigned quota• Understanding market, customer drivers, competition, and regulatory environment• Collaborating with team members to create and conduct in-depth sales presentations and high-level solution demonstrations that highlight key benefits, ROI and position Windward’s services as the best solutions• Identifying customer’s buying process, influencing structure and position of competitors within the marketplace in order to collaborate with customer’s senior management and strategic decision makers to define their needs and provide solutions• Driving all aspects of the winning sales strategy including leading solutions architects, subject matter experts, delivery, legal, finance and partners• Being the customers trusted advisor for the long-term customer relationship• Owning the relationship across the customer enterprise• Partnering with Windward’s delivery team to ensure we deliver to our commitments• Identifying and resolving risks associated with the delivery and or provision of customer contracts; manage client expectations throughout the contract• Ensuring that the sold and delivered solutions help customer achieve success metrics such that they are active and reference-able accounts• Engaging in regular internal business review, sales budgets/targets, forecasting and planning activities• Managing all pre-transaction activity throughout the sales process -
Consulting DirectorWindward Consulting Mar 2015 - Dec 2021Herndon, Virginia, UsResponsible for day-to-day account and project management for targeted clients. Responsible for driving project sales, engaging with senior client management, providing project leadership and managing project delivery against financial operational targets. Also develop and implement high-impact strategies and solutions based on financial, technology and market analyses to help increase the profitability and performance of consulting clients. Manage $6M+ in annual project engagements with corresponding programmatic and personnel responsibilities. Specific duties and responsibilities include: • Build and sustain a sales pipeline by developing, nurturing, and maintaining existing clients, key technology partner’s sales force, along with fostering new business relationships within specific market vertical. Coordinate and lead the sales pursuit process, including development of client proposals, presentations and business case materials. Perform or oversee necessary sales administration to ensure all relevant parties are kept up-to-date on sales activities, including keeping SF.com and other sales reporting tools up-to-date. • Supervise program and project execution across multiple accounts and teams ensuring compliance with standards and methodology. Construct and ensure statements of work meet client objectives and provide clear and achievable objectives and milestones. Drive coordination across consulting teams to ensure alignment of resources, and to manage, escalate and mitigate project and account risks as they are encountered. Provide quality assurance function for requirements analysis, solution architecture and design, development and integration tasks, testing processes and documentation, along with overarching delivery execution. • Participate in personnel recruitment, and provide direct involvement in personnel reviews and retention programs to fuel sustainable business growth and high quality service execution.
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Solution ArchitectDmi (Digital Management, Inc.) May 2014 - Feb 2015Mclean, Va, UsDMI is a world-leading provider of solutions and services that leverage mobile technologies and big data insights to drive better business performance. Responsibilities as a Solutions Architect include, but are not limited to:• Design and develop innovative winning, realistic technical solutions for proposal responses for RFPs ranging from $10M to $500M• Support Business Development and Capture personnel during customer visits• Analyze current and future IT technologies for applicability in meeting customer needs• Apply years of IT implementation experience in the Federal and/or commercial market• Research and analyze current and future IT technology trends concluding in whitepapers and presentations -
Project Manager, Sr. Process ArchitectWindward Consulting Jan 2012 - May 2014Herndon, Virginia, UsLed the team providing Agency-wide consulting, analytical services, and planning and management services for our federal customer. This included the following achievements:• Implemented an ITSM technical assessment process for analyzing the effectiveness of the service management of enterprise services. • Developed an assessment tool used to gather, present, and visualize the data generated during an assessment to provide business intelligence of the enterprise service to inform a wide ranging audience across the organization. The team is also • Developed a unified architecture for the ITSM tools. Past tasks included • Implemented a robust governance and program/project management framework for the Program Management Office. As the Project Lead for this engagement, responsibilities included:• Contributed to project scoping, including requirement assessment, best practices, application design and development, methodologies, and budget recommendations • Collected, assessed, and published all relevant project documentation• Reviewed statement of work and provided estimates and work break down structure for various tasks• Documented project risks and mitigation plans and communicate to the stakeholders• Ensured all the processes are documented and followed for compliance• Established and maintained project team morale• Scheduled and conducted regular team meetings to maintain communication channels and control schedules, scope, and outstanding issues• Worked collaboratively with clients on all project issues including objectives, status, reporting, communication, risk, and scope management• Participated in staffing decisions and performance evaluations• Managed and facilitated project stakeholder meetings and presentations• Ensured that project deadlines were met on time and within budget• Obtained customer acceptance signoff on incremental and final project deliverables
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Application Analyst, SeniorFreddie Mac Feb 2002 - Dec 2011Mclean, Va, UsMay 2010 – Dec 2011• As a member of the newly formed Knowledge Management Operations team, helped define the governance and created the reporting for the newly acquired Knowledge Management module of Remedy. • Worked with stakeholders across all levels of the organization to gather requirements and create reports to track Knowledge Management metrics and govern the process. • Assisted in developing the training materials and performing the training for the Knowledge Management module across the company. • As the Test Lead for the Remedy Transformation Project, directed a team of over 20 testers on test case creation and test case execution. • Responsible for creating and implementing the testing schedule for the project. • Successfully tested over 400 requirements and ran over 1,000 test cases in less than 5 weeks. • Responsible for creating SDLC documents, including Test Strategy, Test Plan, Requirements Traceability Matrix (RTM), Test Readiness Review, Test Case Results Report, Defect Report, and Summary Test Report.• Continued Change Management and Production Management duties. • Supported transition of the company to ITIL Service Management framework for Production Support. • Continued to develop advanced reports to track metrics for Production Support teams. Business Application Analyst, Senior Mar 2008 - Mar 2010 • SME for the Remedy application, including developing training materials and leading training sessions for all stakeholders. • As a member of the pilot Incident and Problem Management Operations team, helped define the communication tools, techniques, and reports.• Worked with Department leadership, gathered requirements and created the Monthly Management Reporting tool and process used Department-wide. • Created, trained staff, and supported the Operations Monthly Dashboard (Dept level report to senior leadership).Business Application AnalystDec 2005 - Mar 2008 Logistics SpecialistFeb 2002 - Dec 2005
David Ragsdale Skills
Itil
Sdlc
It Service Management
Requirements Analysis
Program Management
Change Management
Project Management
Pmo
Management
Governance
Enterprise Software
Analysis
Business Process Improvement
Microsoft Office
Business Analysis
Security
Process Improvement
It Strategy
It Management
Incident Management
Service Management
Bmc Remedy
Troubleshooting
Business Intelligence
Vendor Management
Sharepoint
Gap Analysis
Visio
Configuration Management
Problem Management
Microsoft Word
Microsoft Excel
Knowledge Management
Asset Managment
Ms Project
Analytics
Executive Reporting
Excel Dashboards
Dashboard Metrics
Data Analysis
Proposal Writing
Proposal Support
Project Planning
It Operations
Business Process
Software Project Management
Information Technology
Service Delivery
Resource Management
Cobit
Frequently Asked Questions about David Ragsdale
What company does David Ragsdale work for?
David Ragsdale works for Fi Consulting
What is David Ragsdale's role at the current company?
David Ragsdale's current role is Helping financial services clients manage their complex portfolios..
What is David Ragsdale's email address?
David Ragsdale's email address is da****@****ard.com
What is David Ragsdale's direct phone number?
David Ragsdale's direct phone number is +170381*****
What skills is David Ragsdale known for?
David Ragsdale has skills like Itil, Sdlc, It Service Management, Requirements Analysis, Program Management, Change Management, Project Management, Pmo, Management, Governance, Enterprise Software, Analysis.
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