David Ralph

David Ralph Email and Phone Number

Executive Director Customer Engagement, Software Engineering @ iHaus
Florida, United States
David Ralph's Location
Miami, Florida, United States, United States
David Ralph's Contact Details
About David Ralph

A self-starter with a strong sense of accountability and an overarching need to make things happen.Accomplished Technology Leader, Certified Agile Transformation Coach. Employ various leadership styles to deliver on product vision. Proven track record building, coaching, managing high performance teams to deliver software solutions which generate business value. Well versed in custom software development for customer facing solutions. Experience working cross functionality from concept to completion. Over 20 years' experience in technology sectors; banking & finance, FinTech, eCommerce, pharmaceutical, digital transformation.• Engineering team management experience• Working directly within engineering teams experience• Advisory through trusted relationships with CxOs• Designing or architecting (design patterns, reliability and scaling) of new and existing systems experience• Leading the definition and development of multi tier web services experience• Knowledge of engineering practices and patterns for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations• Experience partnering with product or program management teams• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

David Ralph's Current Company Details
iHaus

Ihaus

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Executive Director Customer Engagement, Software Engineering
Florida, United States
Website:
ihaus.net
David Ralph Work Experience Details
  • Ihaus
    Executive Director Customer Engagement, Software Engineering
    Ihaus
    Florida, United States
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  • Intermex Wire Transfer, Llc
    Vice President Of Software Engineering & Development
    Intermex Wire Transfer, Llc Dec 2023 - Present
    Miami, Florida, Us
    Reporting to CIO with mandate to transform 220-person engineering organization into higher performance organization, improve software quality while quickly reducing OpEx spendRelaunched software development scrum team to solve core product performance faults to recapture lost market share and showcase this prescriptive Agile SDLC framework for wide-scale adoption Delivered SQA Maturity Assessment, from which recruited/hired Director of SQA, shift skills balance across the 60 person SQA team, implemented new test management platform (qTest) offering real-time quality metrics, delivered initial quality uplift from metrics creation from Azure Test Plan. Relaunched group with governance and guidance framework Established Scrum Master and Product Owner practice areas to strengthen disciplinesEstablished Tech Debt reduction program to catalog and prioritize 48 epic-level reductions, gain C-level buy-in and formally move remediations into quarterly planningsEstablished Root Cause Analysis Remediation program reducing outages by 80%Directing 200+ engineering contractors & employees working across Latin America, delivered mobile appTechnologies: C#, .NET 2-6, Core, WPF, MS SQL Server, Azure DevOps, Azure Cloud Services, .NET MAUI, Snyk, GitGurdian
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  • Internet Haus, Inc.
    Executive Director Customer Engagement, Software Engineering
    Internet Haus, Inc. Mar 2023 - Present
    Designed and deployed data warehouse for Safe Harbor Equity, a leading private credit management firm with 3 successful funds and invested over $400 million dollarsDesigned and developed eCAM, a web-based .NET credit analysis memorandum system for Safe Harbor Equity to manage asset loan purchases by assessing a borrower's creditworthiness and the risk of a loanTwelve-month appointment as Board of Directors' Technical Advisor to The Borrowing Club, LLC., a 50-person organization which offers consumers flexible lending solutionsDelivered comprehensive business continuity plan (BCP), removed single point of failure in technology staffing, eliminated key vendor risk through software licensing escrow negotiations, brought development company to migrate/build new CRM platform, deployed AWS VDI Workstations to call center and sales staff for The Borrowing Club, LLC.Delivered monthly managed services to 10+ companies utilizing AWS CloudTechnologies: AWS VDI Workspaces, Python, AWS Cloud
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  • Allvue Systems
    Director Of Software Engineering
    Allvue Systems Jan 2022 - Mar 2023
    Coral Gables, Fl, Us
    Technology leader, reporting to the CTO with a mandate to grow, standardize and scale engineering delivery with a focus on upgradable product designsPartnering with Chief Product Officer and Product Owners across three (3) technology products with engineering teams across five (5) time zones in support of product objectives Launched the company’s 1st India engineering practice area, integrating it with existing US and European engineering teamsDirectly lead 30+ engineers working across North America, Europe and APACSuccessfully attracted and hired senior engineers to deliver organization’s upgradable product strategy during 2022’s highly competitive talent marketIntroduced and implemented prescriptive agile engineering efficacy improvements offering higher quality, higher velocity delivery and by measuring with engineering efficacy metricsKey agile leader on the organization’s agile council & driving adoption of newly introduced PI PlanningTechnologies: C#, .NET Core, Microservice Framework, TypeScript, MS SQL Server, GitHub, GitKraken, SonarCloud, React, Kendo UI, JIRA, Confluence, Aha! Roadmap
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  • Bankunited
    Vp Of Software Engineering And Development And Software Quality Assurance
    Bankunited Jan 2019 - Jan 2022
    Miami Lakes, Fl, Us
    Key IT leader, reporting to the CIO to execute on a roadmap, delivering IT transformation with governance & audit resilience needed to support growth to a future $50 billion dollar bankLead varied functional engineering teams leveraging traditional software development tools & techniques, full-stack development, RPA, low-code/no code software solutions and recently exploring cloud native design patterns and API unified services capabilitiesKey driver in organizational IT strategyIT management contributor to ITSM transformationIT management contributor to multi-year, large-scale AWS cloud migrationDeliver software engineering & development to the organization Leading agile transformation as a Certified Agile Transformation CoachTechnologies: C#, .NET Core, Microservice Framework, TypeScript, JavaScript, MS SQL Server, Oracle Database Server, UI Path, GitHub, GitHub Actions, Codacy, Team Foundation Server, Angular, DevExpress, Telerik Web Components, JIRA, Confluence, ServiceNow, AWS Cloud(VPS, EC2, IAM, S3, RedShift, API Gateway, Lambda, AWS Backup, RDS Aurora, MySQL, Route 53, Cloud9, AWS CLI, CloudWatch, Cloud Formation, AWS Amplify, AWS Organizations, AWS Budgets, AWS WorkSpaces), MS IIS, SailPoint Identity Security Platform, MS App Center, Eggplant Software Test Automation, Tricentis qTest, SharePoint, Adobe PhotoShop, ColdFusion, Oracle WebCenter Portal, Linux, Apache, Tomcat, WordPress
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  • Bankunited
    Vice President, Web Services And Software Quality Assurance
    Bankunited Jul 2017 - Jan 2019
    Miami Lakes, Fl, Us
    IT leader and contributor to enterprise digital transformation strategyPartnered cross functionally as contributor to ITSM transformation, including migrating to ServiceNow platform and building the low-code/no-code development practice area & integrationIT leader for IAM SailPoint implementation and software development practice area, contributor to IAM transformationOversaw training of Software Development & Engineering team for migration to AWS Cloud Computing. IT leadership contributor to aggressive enterprise-wide multi-year AWS cloud migrationLeading, coaching, developing, managing teams including highly skilled software developers, both onshore and nearshoreBuilt, hired, and lead newly formed Software Quality Assurance group IT lead for Digital Transformation group formation
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  • Bankunited
    Vice President, Web Services
    Bankunited Jun 2008 - Jul 2017
    Miami Lakes, Fl, Us
    Leading a development team of 12 highly skilled software developersReports to CIO
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  • Bankunited
    Assistant Vice President, Web Services
    Bankunited May 2006 - Jun 2008
    Miami Lakes, Fl, Us
    Reporting to the CIO, responsible for creating the Web Services group, a newly formed IT software development group chartered to develop in-house software for the Enterprise. Created this new IT group by identifying and attracting existing in-house talent by offering coaching, training and career advancement opportunities. On-boarded developer contractors as needed to supplementEstablished department charter, system development and project management methodologies for agile-like rapid delivery, robust software development security and acceptable compliance approaches in a heavily regulated banking environmentProvided expertise and guidance enterprise-wide, reporting to the CIOLead teams of IT professionals, including Project Managers, Business Analysts, Designers, Developers and SQA Testers in software engineering, design and implementationIdentified inefficient and manual business processes in use throughout the organization and automated or re-engineered them for cost savings, efficiency, audit, privacy, security, compliance and customer service
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  • Bankunited
    Software And Web Developer
    Bankunited Apr 2005 - May 2006
    Miami Lakes, Fl, Us
    Delivered custom software solutions working from "concept to completion" as a full-stack software developerAs a "concept to completion" developer, I provided new ideas, screen mockups, storyboards and process diagrams to help business lines quickly envision the digital solution very early on. From this idea stage, I then estimated time and costs, gained buy-in and designed and coded software solutions across the technology stack, from database layers to application's layers to user interface layers, leveraging the enterprise's existing technology architecture and methods and blending them with newly available web-based technologiesCreated a re-usable software stack framework that offered rapid application development (RAD) capabilities for each new software application to come. The framework meant that for each new application to be delivered, 20 to 30% of the application functionality was already written. This offered a reusable code base that was already vetted and approved for use by IT Security, Governance, Risk and Compliance groupsProvided expertise and guidance for the bank's online marketing campaigns and to foster adoption of digital technologies for customer outreachSupported the Marketing department on internet banking, initiatives and campaign managementSupported the day-to-day operations of website and intranet applications used by the 1,500 person Enterprise, including customers, bank branches, mortgage and operations departmentsPartnered with and trained teams in custom software development methodologies. Training provided to IT professionals, including Software Developers, Project Managers, Business Analysts, Print Layout Designers, IT Support groups and SQA TestersIdentified inefficient and manual business processes in use throughout the organization and automated or re-engineered them for cost savings, efficiency, audit, privacy, security, compliance and customer service benefits
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  • Cordis
    Web Developer (Contractor Position)
    Cordis May 2004 - Apr 2005
    Miami Lakes, Fl, Us
    Designed/developed web-based “Consignment Inventory Management System” which allows the company to manage and track medical device inventory levels at over 6,000 hospitals nationwide, integrating with wireless handheld computers.Architected application migration plan for “validated” (GxP) healthcare systems.Managed and enhanced existing corporate web-based applications using modern programming and development methods.Managed the Plumtree Enterprise Portal system for the company intranet.Designed global workflow security request system for J&J companies worldwide. A precursor to what today we associate with a RBAC (Role Based Access Control) model. Executed validation protocols to test that requirements have been fulfilled.Technologies: Oracle Stored Procedures, Oracle Database Server, Java, ColdFusion, IIS, Perl
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  • Abc Distributing, Llc.
    Project Leader / Lead Web Developer
    Abc Distributing, Llc. Mar 1999 - May 2004
    Designed/developed various versions of E-commerce web site, thus streamlining the user shopping experience and contributing to an increase in sales of $1.2 million a month and the site’s ranking as one of the top 50 U.S. consumer retail web sitesDesigned/developed an enterprise campaign tracking system which allows real-time campaign ROI measurementsBuilt various HR systems, asset tracking systems, reporting systems and developed the company IntranetParticipated in the development of an e-commerce content management system that managed over 3,000 products as they move through the seasonal sales cycleContributing architect of the multi-server web systems that ran the company’s web e-businessesManaged company intranet that supported 2,000 employeesTechnologies: Perl, Solaris Unix, Apache, Linux, HTML, JavaScript, MS IIS, Oracle Database Server, SendMail, Adobe PhotoShop, Adobe Illustrator

David Ralph Skills

E Commerce It Management Business Process Improvement Application Development Software Development Scrum Software Project Management Sdlc Enterprise Portals Sharepoint Banking Online Marketing Seo Social Media Html Web Analytics Website Development Javascript Photoshop Coldfusion Ms Project Web Applications .net Business Intelligence Enterprise Architecture Management Enterprise Software Microsoft Sql Server Project Planning Business Analysis Oracle Databases Project Management Web Development Testing Database Design Team Leadership Software Documentation Sql Visio Web Services Program Management Data Warehousing Cms Vendor Management Security Agile Methodologies Crm Web Design Leadership

David Ralph Education Details

  • Florida International University - College Of Business
    Florida International University - College Of Business
    Management Information Systems

Frequently Asked Questions about David Ralph

What company does David Ralph work for?

David Ralph works for Ihaus

What is David Ralph's role at the current company?

David Ralph's current role is Executive Director Customer Engagement, Software Engineering.

What is David Ralph's email address?

David Ralph's email address is dr****@****ted.com

What is David Ralph's direct phone number?

David Ralph's direct phone number is +130523*****

What schools did David Ralph attend?

David Ralph attended Florida International University - College Of Business.

What are some of David Ralph's interests?

David Ralph has interest in Work, Boating, Software Development Pleasure, Web Development, Education, Enterprise Process Automation, Surfing, Fitness, Restaurants, Internet/web/new Media.

What skills is David Ralph known for?

David Ralph has skills like E Commerce, It Management, Business Process Improvement, Application Development, Software Development, Scrum, Software Project Management, Sdlc, Enterprise Portals, Sharepoint, Banking, Online Marketing.

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