More to come or perhaps just read below -- nowadays it's a little bit of both my last two roles.

Developed a close working relationship with account executives and delivered over a 600% growth rate in the southeast public sector customer success practice. Focused on hiring a passionate team of technology leaders that can operate as a cohesive team. As a result together we grew the business from a few hundred thousand a year to over $10m in annual bookings. Recognized that our customers must be central in every decision made - both internal and external - and must benefit the customer directly so they can feel value and valued.

Team Lead for US-southeast SLED technical account managersAuthored the TAM Infrastructure Insights analysis tool to deliver exceptional customer operational improvements and operational consistency.VMware VCP 6.7 certification exam subject matter expert Helped executives develop a comprehensive IT strategy utilizing best of breed solutions for business objectivesWorld class customer liaison and advocateMapped solutions to customers business and technical requirements to ensure long term strategic valueUnderstood relevant business challenges while functioning as a trusted advisor for “best practices” and drove adoption of VMware solutions within my accountsResponded to the needs of my customers with confidence and easeProvided project leadership, coordination and architectural guidance for customer major initiativesMaintained high-level technical knowledge of core VMware solutions and future product directionManaged competing requests across multiple client engagementsProvided clear and constructive product feedback to VMware product management teams based on customer use-cases and requirementsSupported customer business objectives by effectively leveraging program deliverables

Proactive leadership in administration of global environments, control operational standards, rationalize and optimize monitoring, develop and deploy automated processes to improve operational efficiencies, Identify projects to improve and optimize operational readiness, Participate in high visibility outages and root cause analysis. Created an operational health validation methodology that substantially shortened and predicted outage scenarios.

Support ongoing operations of GE's private cloud utilizing Cisco UCS, VMware vSphere & SRM, Nexus 7K-1KV switching, Netapp and EMC vMAX storage arrays, member of Cisco UCS Technical Advisory board. Reduced global operational costs of VMware virtualization environment by over $1.5 million by utilizing agressive disk reclamation techniques. Automated compliance and configuration standards reporting across thousands of VMs and hundreds of VMware servers resulting in operational consistent deployments increasing reliability and uptime goals.

Responsible for worldwide operations of GE Corporate virtualized environment, operations and maintenance of VMware, VDI and Windows platforms running on HP, Dell and Cisco UCS hardware.

Generated multi-million dollar annual revenueLed strategic initiatives and growth of organizationArchitecture, design, sales, service and support of computer hardware and softwareVirtualized infrastructure consulting Deployed server solutions for VMware, Windows and Linux environmentsImplemented solutions for VPN and internet connectivity