David Ramplin Email & Phone Number

High Wycombe, England, United Kingdom

High Wycombe, Buckinghamshire, United Kingdom

• UK Technical & Service support for gyms and private customers for our own gym equipment.
• First and last point of contact to troubleshoot and resolve technical fitness equipment issues.
• Facilitate engineer appointments for repairs, servicing, quoting, part enquiries andtaking payment.
• Evaluate what forms key stock. Maintain and replenish engineers stock of critical parts.
• Co-ordinate parts shipments and verify equipment warranty status.
• IT technical contact for US office included systems training and tech drawings.

High Wycombe

• Produce and issue returns paperwork and pursue to closure.
• Manage storage and transport of returned stock.
• Scheduling and control stock levels of reconditioned stock.
• Use all relevant departments to aid in the investigation of faulty goods.
• Produce and issue quotes for repairs whilst looking at alternative solutions/products.
• Manage weekly and monthly reports to monitor outstanding figures, workloads, progress etc. Maintain accurate records for reporting.

Maidenhead

• Responsible for the supply of my own section to 67 UK stores including the Internet sales.
• Supply Chain: Stock validation, forecasting & processing to ensure stock levels are maintained and control of inventory down to store level.
• Ordering stock inline with current advertisements, promotions, location and new storeentrants.
• Maintain a high standard communication and relationship with buyers, vendors& the Distribution Centre ensuring an efficient flow of information and stock.

Southampton, United Kingdom

• Dealing with account maintenance including inter-account transfers, ordering, stopping cheques & providing information to branches.

Southampton, United Kingdom

• Logistics: route planning and dispatch deliveries. Chasing and tracking deliveries.
• Relationship management with warehouse ensuring time management and working priorities are adhered to.
• Paperwork maintenance: use conversion factors to adjust and check paperwork including invoicing, orders, certificates of origin, packing slips etc.

Ba (Hons) Business Administration, Business Administration, 2:2

The course modules include; Marketing, HRM, Business Law, Economics, Accounts, Information Systems, Business Analysis Techniques, Ethics.

Education record

1993 - JULY 1995 - GNVQ. Business Advanced - Merit - A Level PE - E 1989 - JULY 1993 - 10 GCSE’s :- 9 C+ Including Maths & English