David Ramsay Email & Phone Number

Braintree, Ma

Braintree, Ma

Provide leadership supervising the service drive, ensuring maximum efficiency utilizing the available work-spaceProvide assistance and guidance to colleaguesResponsible for training of new service drive valetsGreet and assist customers in checking in their vehicles for service.Transport service vehicles to and from the garage.Transport customer vehicles to and from their residency for service.On-Call during shift for the Lexus Roadside Assistance… Show more Provide leadership supervising the service drive, ensuring maximum efficiency utilizing the available work-spaceProvide assistance and guidance to colleaguesResponsible for training of new service drive valetsGreet and assist customers in checking in their vehicles for service.Transport service vehicles to and from the garage.Transport customer vehicles to and from their residency for service.On-Call during shift for the Lexus Roadside Assistance program;Communicate both with dispatch and the customer to identify the problem and location over the phone.Coordinate between the Parts & Service departments when applicable to be prepared for worst-case scenario repairs; If I am being sent to jump start a car I always bring a new battery for the car just in case the battery fails the test and requires replacement.Provide light-mechanical support to disabled vehicles; jump-start, flat tire repair, vehicle lockout.Provide technical assistance to the customer, answer any and all questions about the vehicle. Show less

Tasked with updating the Biomeasurements laboratory to a new microprocessor platform, the PIC18F4525. Utilized prior experience from the Biomeasurements coursework, the software was composed in C++ using the MinGW IDE software to interface with the microprocessor. The hardware circuitry is based upon a PCB designed to be a bench-top ECG. The previously developed schematic was modified based around component parameters provided by the new PIC18F4525 datasheet. Reviewed and updated the… Show more Tasked with updating the Biomeasurements laboratory to a new microprocessor platform, the PIC18F4525. Utilized prior experience from the Biomeasurements coursework, the software was composed in C++ using the MinGW IDE software to interface with the microprocessor. The hardware circuitry is based upon a PCB designed to be a bench-top ECG. The previously developed schematic was modified based around component parameters provided by the new PIC18F4525 datasheet. Reviewed and updated the Laboratory manual, then prepared a new manual to be used by fellow students in following semesters.Basic IT-Assistance:Format lab computers, re-install Windows operating systems on clean drives.Install, update and configure network software to ensure Wi-Fi connection stability without firewall interruption.Install sufficient Anti-Virus software to be in compliance with the network parameters. Show less

Verified the accuracy of new data changes on insurance policies.Utilized databases to modify,store and view policy recordsExtensive experience working with the Microsoft Office Suite softwares: MSWord, Excel, OutlookAdvanced/In-depth usage of MSExcel: using automated spreadsheets to populate data cells with database information, apply various algorithms to the data for policy change calculations.