David Range Email & Phone Number

Fort Liberty, Nc, Us

⇒ Coordinated diverse HR functions for army operations, including records management, compensation, workforce planning, and performance.⇒ Provided advice to decision-makers on resolving issues such as attendance, misconduct, leaves, investigations, and performance.⇒ Established and tracked key performance indicators (KPIs) to identify gaps in HR programs and implemented corrective measures.⇒ Managed diversity and inclusion initiatives, ensuring equitable practices and fostering an inclusive work environment.⇒ Supported employee relations by facilitating communication, resolving conflicts, and fostering a positive work culture.

⇒ Oversee all front office activities, including guest check-ins/outs, reservations, and concierge services, ensuring a seamless and welcoming guest experience.⇒ Recruit, train, and manage front desk staff, fostering a culture of excellence and professionalism.⇒ Collaborate with sales and revenue management teams to implement upselling strategies, maximize occupancy, and drive room revenue.⇒ Address and resolve guest concerns with professionalism, ensuring guest satisfaction and maintaining positive feedback ratings.⇒ Monitor front desk processes to identify opportunities for improvement, streamline workflows, and ensure compliance with brand standards.⇒ Manage departmental budgets, oversee billing and cash handling, and ensure accurate reporting of financial transactions.⇒ Partner with housekeeping, maintenance, and other departments to deliver a cohesive and exceptional guest experience.⇒ Uphold hotel safety protocols, manage emergency situations, and ensure compliance with local and corporate policies.

⇒ Managed and oversaw all overnight hotel operations, ensuring smooth functionality of the front desk, security, and guest services.⇒ Executed nightly audit procedures by balancing hotel transactions, verifying financial data, and preparing end-of-day reports for management review.⇒ Monitored hotel management metrics to ensure alignment with operational goals and financial targets.⇒ Analyzed financial performance data to identify trends and opportunities for cost savings and revenue enhancement.⇒ Developed and implemented strategies to improve hotel management practices and guest satisfaction.⇒ Resolved guest issues and concerns with high-quality customer service, ensuring guest satisfaction.⇒ Collaborated with various departments, including housekeeping and maintenance, to guarantee a seamless guest experience.⇒ Maintained safety and security protocols by conducting regular property inspections and responding to emergencies as needed.⇒ Trained and mentored overnight staff to ensure adherence to hotel standards and procedures.⇒ Assisted in budgeting and forecasting to support financial planning and resource allocation.⇒ Managed financial operations, including expense tracking, budget adherence, and financial reporting.

⇒ Serve as the primary point of contact for guests during overnight hours, assisting with check-ins, check-outs, and addressing guest inquiries or concerns.⇒ Perform end-of-day auditing procedures, balancing daily transactions across all revenue centers and preparing accurate financial reports for management review.⇒ Verify and process data in property management systems, ensuring accuracy in reservations, billing, and occupancy records.⇒ Conduct regular property inspections and respond to emergencies as needed, ensuring a safe environment for guests and staff during overnight operations.⇒ Handle guest complaints or special requests with professionalism and efficiency, maintaining high levels of satisfaction even during non-peak hours.⇒ Communicate overnight updates to housekeeping, maintenance, and other departments, ensuring a smooth handover for daytime operations.⇒ Generate and distribute reports detailing financial summaries, occupancy metrics, and any operational issues encountered during the shift.

El Segundo, California, Us

⇒ Oversee all hotel operations, including front desk, housekeeping, maintenance, and food and beverage, ensuring alignment with brand standards and guest satisfaction goals.⇒ Develop and manage budgets, monitor revenue streams, and implement cost-control measures to optimize profitability while maintaining high service standards.⇒ Foster a guest-centric culture by addressing escalated concerns, analyzing feedback, and implementing strategies to consistently exceed expectations.⇒ Conduct recruitment, training, and performance management for team members, cultivating a motivated and high-performing team.⇒ Promote hotel amenities and loyalty programs, and identify upselling opportunities to drive additional revenue.⇒ Collaborate with sales, marketing, and revenue management teams to drive occupancy, maximize room rates, and promote ancillary revenue opportunities.⇒ Monitor shift schedules, track performance metrics, and prepare operational reports to support management decisions.⇒ Streamline processes and implement best practices to enhance operational effectiveness and ensure compliance with local regulations and company policies.⇒ Maintain a safe and secure environment for guests and employees, leading emergency response efforts and ensuring compliance with safety protocols.

Marina Del Rey, California, Us

⇒ Oversaw Night Audit operations, ensuring exceptional guest service and resolving concerns tactfully.⇒ Efficiently handled check-in, check-out, reservations, and guest requests while maintaining a warm hospitality rapport.⇒ Provided knowledgeable information about hotel policies, amenities, the local area, and the Hilton Honors program.⇒ Collaborated with various departments, particularly Housekeeping and Maintenance, to ensure seamless guest experiences.⇒ Conducted cashiering duties, including secure banking, verifying transactions, and accurately processing payments.⇒ Completed end-of-day tasks, prepared guest bills, audited reports, and balanced cash accounts.

Mclean, Virginia, Us

⇒ Efficiently handled guest registrations, including room selection, key coding, and promotion of marketing programs.⇒ Facilitated smooth check-outs by ensuring accurate accounting, processing payments, and providing currency exchange services.⇒ Promptly addressed guest inquiries and resolved issues with a friendly and efficient approach.⇒ Expertly managed guest complaints by conducting thorough research and negotiating solutions to enhance guest satisfaction.⇒ Provided a warm welcome to guests, offering welcome packets, room guidance, and information on amenities.⇒ Maintained accuracy in processing payments, including credit cards, debit cards, and various forms of currency.

⇒ Oversaw day-to-day operations, including program management, fundraising, and financial oversight.⇒ Provided strategic financial leadership by analyzing and interpreting financial data, identifying trends, and making recommendations to the Board of Directors.⇒ Managed financial aspects of the non-profit organization, including budget development, monitoring, and reporting to ensure financial sustainability and compliance with grant requirements.⇒ Cultivated relationships with donors, volunteers, community partners, and stakeholders to support the organization's growth and impact.⇒ Ensured compliance with regulatory requirements, financial reporting standards, and audit processes to maintain the organization's tax-exempt status and uphold the highest level of financial integrity.

⇒ Assist in the management and oversight of the organization's financial records and ensure accurate and timely reporting of financial data.⇒ Collaborate with the Financial Secretary to develop, monitor, and analyze budgets to ensure financial health and sustainability.⇒ Support the preparation of financial statements, reports, and analyses for presentations to the Board of Directors and stakeholders.⇒ Oversee the tracking of donations, grants, and other revenue sources to ensure accurate accounting and compliance with donor restrictions.⇒ Assist in the design and implementation of financial policies and procedures to ensure effective internal controls and regulatory compliance.⇒ Coordinate with external auditors during financial audits to ensure transparency and accuracy in the organization's financial statements.⇒ Maintain and update the organization's financial databases and systems to ensure data integrity and security.⇒ Provide support and guidance to regional chapters on financial matters, promoting consistency and adherence to organizational standards.

Rosemont, Il, Us

⇒ Operate cash registers and handle customer transactions accurately and efficiently.⇒ Greet customers warmly and provide excellent customer service.⇒ Scan and bag groceries, ensuring items are handled with care.⇒ Process payments by cash, credit card, and other methods.⇒ Issue receipts, refunds, and exchanges as required.⇒ Resolve customer inquiries and complaints in a friendly and professional manner.⇒ Maintain a clean and organized checkout area.⇒ Assist with stocking shelves and organizing products as needed.⇒ Adhere to all store policies and procedures, including loss prevention and safety guidelines.

⇒ Assist with day-to-day administrative tasks, including scheduling meetings, managing calendars, and handling correspondence.⇒ Conduct research and compile information on policy issues, community concerns, and legislative matters.⇒ Attend City Council meetings and community events, taking notes and preparing summaries for review.⇒ Manage constituent services by responding to inquiries, addressing concerns, and providing information on city services and policies.⇒ Draft and edit letters, reports, and other documents for internal and public communication.⇒ Support the planning and execution of community outreach initiatives and events.⇒ Maintain and organize files, records, and databases to ensure efficient information management.⇒ Collaborate with team members on special projects and initiatives to support the Alderman/City Councilman’s goals.⇒ Assist in the preparation of newsletters, social media updates, and other communication materials.⇒ Perform other duties as assigned to support the office’s operations and objectives.

Chicago, Il, Us

⇒ Shadowed experienced web designers to learn best practices in website design and development.⇒ Participated in training sessions to acquire skills in HTML, CSS, JavaScript, and responsive design.⇒ Assisted in creating wireframes, mockups, and prototypes under the guidance of senior designers.⇒ Learned how to design user-friendly and visually appealing web layouts based on client requirements.⇒ Gained hands-on experience in website testing and troubleshooting to ensure cross-browser compatibility.⇒ Observed and contributed to design discussions and client meetings to understand project goals and feedback processes.⇒ Explored current web design trends and technologies to stay updated with industry standards.⇒ Assisted with maintenance and updates of existing websites, learning the importance of version control and documentation.⇒ Developed an understanding of SEO principles and techniques to enhance website visibility and performance.

Bachelor Of Arts - Ba, Business Administration And Management, General

Bachelor Of Arts - Ba, Political Science And Government

Human Resources Specialist Certificationn, Human Resources Management/Personnel Administration, General

Education record

8Th Grade Diploma