 Serve as application administrator and developer for Workato, Jira Cloud, Confluence Cloud, Jira Service Desk Server (on prem). Integrate various PAAS vendor apps with internal governmental datacenter platforms.  Build Jira Service Desk applications for various Lines of Business (HR, IT, Legal). Groovy scripts, shell, java, API integration. Identity management, LDAP. PKI infrastructure operational tasks certificate maintenance and installation. User management, troubleshooting, installation and upgrades for Atlassian core, Service Desk and Confluence. Custom reporting and dashboard configurations, custom workflows and JQL filters. RHEL admin tasks, Cybersecurity activities. Cloud services integration engineer. AWS migration projects. Hybrid cloud deployments.

AI4Cloud's Cloud Migration Practice and Cloud-based network and infrastructure monitoring and reporting service leverage our extensive technical experience in delivering innovative AI-based IT solutions to some of the largest companies in North America. We are intent on bringing these sophisticated AI technologies via a cloud based model to mid-size enterprises looking for Enterprise-class results tailored to mid-size requirements . AI4Cloud is and will continue to be on the cutting-edge of AI technologies for IT Infrastructure Management. Our innovative solutions are designed to deliver proven return on investment and we've done so in a variety of Service Provider markets, Cloud Computing, Cloud Migration, IP Technologies, and related Operations Support System environments. Our solutions have proven ROI. We can prove the scope of that ROI with our detailed ROI analysis service.

Delivering cutting edge consulting for OSS Operational Support systems for Public, Private and Hybrid Cloud, Infrastructure Virtualization, and Enterprise LAN/WAN, Applications, Compute and Storage. C++/ASL DynModel development for Model based artificial intelligence engine. Perl development for ticketing engine on Oracle DB.

 EMC SMARTS 9.7 Dynamic Modeling engineer tasked with instantiating IBM LPAR and Solaris cluster and Container virtualization. Language is C++ and ASL with some bash. Wrote GA_Driver, Parser, created dynamic models. Successfully added EMC SMARTS SAM/IP/ESM models to topology and provided QA and proofs showing successful topology instantiation and validation. This code allows the Government of Ontario the ability to correlate application and VM problems to the hypervisor and/or cluster hosting the service. Hands on experience with GIT, Github, and understanding of github Enterprise local repository deployment as well as maven builds, Ansible (on RHEL 8)integration, and Jenkins orchestration. Currently working towards Kubernetes and Docker certifications.

 Senior Advisory for advanced technology service delivery and AWS cloud migration. Areas of focus: Cloud services and architectural planning, operational process control, ITIL, ITSM, identity management, systems integration, reporting, incident management, network design, and systems delivery design, deployment, operations, and security.  Hands-on technology experience: AWS-EC2-S3-ACM-Cloudwatch-ALB-NLB-VPC, AWS SG strategy design and deployment, Ansible & AWS Cloudformation & Codepipeline in relationship to performing DevOps duties, HPE Cloud CS8/CS9 (OpenStack), Azure-AWS networking and systems integration, vCenter, VMware, AWS, LDAP, Active Directory and DNS administration, RHEL 6.0/6.5/7.2 Linux Administration, Centrify, Windows 2012/2016 Administration, Windows Group Policy Management and ADSI Edit, dsquery and ldp.exe, JIRA Service Desk Administration and installation, shell scripting, powershell, MSSQL, MySQL, Kerberos, ssl, encryption, key management, certificate services, routing, switching, firewalls, Palo Alto, Cisco ASA, VLAN’s, port groups, vSwitch, dvSwitch, WAN, LAN, BGP, VPN, MPLS.. Responsible for hands-on Migration of Multi-Tier applications platform from VMware virtualized environment to AWS. Provided engineering design and migration planning and implementation for 4 migration projects involving 400 systems at a time. Project lead on HiTrust compliance certification. Active Directory policy management, and RHEL sudoers, access rules, jailed sftp configs. Project lead for PKI, Certificate Authority Server builds, Certification requests, installation and testing for SSL and TLS, and HTTPS encryption on both IIS, and Apache webservers as wells as sftp and SMTP servers.  Project lead for monitoring and reporting and alerting systems related to QA and Production platforms.

Managed team of 5 deployment engineers, 50 NOC Operators, and 3 Administrators. Trained 250 engineers on tools, architectures, and processes.Engineering Design, deployment, and administration of Private Cloud platforms using Redhat Virtualization, VMware/vSphere, and Cisco Policy Based routing. Network Management System deployment design, planning, implementation and integration. NMS administrator for tools deployed via private Cloud(s).Tool installation, administration, integration, customization and programming for EMC SMARTS / Ionix / SIA (Storage) / ESM / ACM / BGP / EIGRP, SCOM 2012 – SCOM 2007 - Systems Center Operations Manager, MOM 2005 Microsoft Operations Manager, APG Watch4Net (W4N), MSSQL, MySQL. Additional tools exposure and integration with HP Openview, SiteScope, Voyence, EIQ, Vital. Implemented SAN fabric monitoring software and strategies for VMware, HyperV environments using HP EVA, IBM, 3PAR, EMC Clarion/Symmetrix SAN platforms. Daily tasks include working in perl, bash, sh, xml, java, html, and some powershell/vbscript. Occasionally required to perform C++ , and or .ASL enhancements to application core.. Responsible for Alerting forensics, discovery troubleshooting, business modeling, and business process dependencies. . Provide Pre and Post Sales Support, POC installations and demonstrations, create and contribute sales materials, and architectural and operational consulting for sales initiatives and customer presentations. Provide mentoring and training for tools administrators, systems integration engineers, and Operations personnel. Served in Consultative Architectural Engineering role for a variety of Sales initiatives and engagements. Currently working on Fault Correlation, Capacity Planning, Orchestration, and Automation for Public/Private/Hybrid cloud services management applicable to Cisco Vblock, and HP BladeCenter, Brocade, BladeLogic, EMC SAN, and NAS Storage related sub-components with a focus on VMware.

 Configuration, maintenance and enhancements for Dell’s Global Network Operations. Platform consists of 43 servers running 87 network related application instances. Instances include SMARTS Service Assurance Manager (SAM) with VOIP,BGP, OSPF, MultiCast, Domains , Trapd, Syslogd, Tomcat and IIS6 webservers, as well as Oracle (APG/W4N) and MSSQL database work (crystal reports). Responsible for Windows shell, ASL (C++), and Perl customizations and enhancements. Participate in forensic analysis of network problems related to DNS, AD, Firewall, Routing, ODBC, etc. Integration with layered products for reporting. Integration and maintenance for Watch4Net APG Automatic Performance Graphing w-Oracle and web, Smarts Report Manager w-MSSQL and Crystal Enterprise web services. Provided training, orientation, product overviews and other related presentations to Network Engineering and Operations teams.

Managed team of 5 comprised of web, multimedia, networking and CRM specialists. Telephony and PBX support. Design, installation and configuration of multi-site Nortel BCM VOIP deployment for 2 primary branches.Maintain 40 synchronized 5 GB CRM databases for international firm spanning 12 time zones. Project Manager for 3 branch office deployments for company experiencing 300% growth over 3 years.SEO engineering for www.jamesonmanagement.com . Page one for over 20 industry specific phrases. Took company website from 700 visitors per year to 45,000 visitors per year in 1 year.WebMaster for 15 separate Medical Industry company websites.Implemented E-Commerce site, with ACH and CC billing functions, streaming video, on demand video streaming CE ( Continuing Education ) courses.Responsible for firewall, routing, VPN, Backup and Restore.

Worked with Vint Cerf and Dave Dyson to develop and deliver VOIP services during the creation of SIP Protocol. Designed SNMP NMS platforms to pinpoint QOS weaknesses and identify responsible parties and equipment regardless of ISO layers 1-5. Some work on Layer 6 with MOS scoring of delivered product/service. Project Management, primary level engineering and testing of switching, routing, and application upgrades and maintenance for 75,000 seat ONC Operator Network Centers across 25 cities.Network documentation, authoring of test and implementation plans, backout planning, contingency planning. IBM AIX, Digital Unix, HP-UX, and Solaris as well as Windows NT and 2000 server platforms.SS7, Call Routing and Switching, Real time processing, Vlans, trunking, and multiple layers of link aggregation.

Grew WAN from 75 stores to 3600 stores in 18 months time. Design and Deploy new campus fiber network for IBM AS400, DEC VAX, and Microsoft Windows infrastructure. Tuned VAX kernel to increase DDCMP speeds from 9600 to 56KB saving $2.5M per year in telecom charges.