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David Reid Email & Phone Number
Operations Programme Manager and Process Lead
at
Infosys BPM
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Operations Programme Manager and Process Lead
Location
Dublin, County Dublin, Ireland
Company size
Who is David Reid? Overview
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Quick answer
David Reid is listed as Operations Programme Manager and Process Lead at Infosys BPM, a with 42013 employees, based in Dublin, County Dublin, Ireland. AeroLeads shows a matched LinkedIn profile for David Reid.
David Reid previously worked as Operations Programme Manager/Process Lead at Infosys Bpm and Senior Process Executive - Escalations at Infosys Bpm. David Reid holds Business Administration And Management, General from Institute Of Technology, Carlow.
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Infosys BPM
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Profile bio
About David Reid
I thrive when helping others - whether its a colleague who is unsure of a process or a customer with a complex escalation - I get a sense of satisfaction knowing that I have helped to solve somebodys problem . I have worked within Microsoft Volume Licensing for 10 years - first as a SOX controls specialist, then as a member of the Error Resolution Team, and now as a Program Manager/Process Lead and member of the Tier 2 Resolve Team. My day to day involves driving E2E escalation resolution, decision making in areas of ambiguity, reviewing policy changes/updates, handholding complex deals, and guiding Agnets through complex scenarios.
Current workplace
David Reid's current company
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Infosys Bpm
3 roles
David Reid work experience
A career timeline built from the work history available for this profile.
Operations Programme Manager/Process Lead
Senior Process Executive - Escalations
Investigating and resolving queries and escalationsAssisting teams in ensuring complex cases are processed correctly and efficientlyEngaging with Microsoft ODMs, CEs and Compliance Team to drive resolution of casesProviding support to Channel PartnersProviding processing teams with programme updates/policy changesReviewing change requests prior to implentationProviding support to Programme Managers
Sep 2017 - Feb 2022
Team & coworkers
Colleagues at Infosys BPM
Other employees you can reach at infosysbpm.com. View company contacts for 42013 employees →
NK
Naseem Kittur
Colleague at Infosys BpmMaharashtra, India
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GG
Gurudas Gurav
Colleague at Infosys BpmBelgaum, Karnataka, India
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RP
Renuka Panditi
Colleague at Infosys BpmHyderabad, Telangana, India
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AD
Akash Dugade
Colleague at Infosys BpmBengaluru, Karnataka, India
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SB
Sathyambiga Baskaran
Colleague at Infosys BpmChennai, Tamil Nadu, India
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MD
Mahesh Dolare
Colleague at Infosys BpmBengaluru, Karnataka, India
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GS
Grace Shantharaju
Colleague at Infosys BpmBengaluru, Karnataka, India
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KK
Kirana K R
Colleague at Infosys BpmBengaluru, Karnataka, India
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JJ
Janita J
Colleague at Infosys BpmBengaluru, Karnataka, India
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KE
Kiran Em
Colleague at Infosys BpmBengaluru, Karnataka, India
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Naseem Kittur
Colleague at Infosys BpmMaharashtra, India
View →
GG
Gurudas Gurav
Colleague at Infosys BpmBelgaum, Karnataka, India
View →
RP
Renuka Panditi
Colleague at Infosys BpmHyderabad, Telangana, India
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AD
Akash Dugade
Colleague at Infosys BpmBengaluru, Karnataka, India
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SB
Sathyambiga Baskaran
Colleague at Infosys BpmChennai, Tamil Nadu, India
View →
MD
Mahesh Dolare
Colleague at Infosys BpmBengaluru, Karnataka, India
View →
GS
Grace Shantharaju
Colleague at Infosys BpmBengaluru, Karnataka, India
View →
KK
Kirana K R
Colleague at Infosys BpmBengaluru, Karnataka, India
View →
JJ
Janita J
Colleague at Infosys BpmBengaluru, Karnataka, India
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KE
Kiran Em
Colleague at Infosys BpmBengaluru, Karnataka, India
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1 education record
David Reid education
FAQ
Frequently asked questions about David Reid
Quick answers generated from the profile data available on this page.
What company does David Reid work for?
David Reid works for Infosys BPM.
What is David Reid's role at Infosys BPM?
David Reid is listed as Operations Programme Manager and Process Lead at Infosys BPM.
Where is David Reid based?
David Reid is based in Dublin, County Dublin, Ireland while working with Infosys BPM.
What companies has David Reid worked for?
David Reid has worked for Infosys Bpm.
Who are David Reid's colleagues at Infosys BPM?
David Reid's colleagues at Infosys BPM include Naseem Kittur, Gurudas Gurav, Renuka Panditi, Akash Dugade, and Sathyambiga Baskaran.
How can I contact David Reid?
You can use AeroLeads to view verified contact signals for David Reid at Infosys BPM, including work email, phone, and LinkedIn data when available.
What schools did David Reid attend?
David Reid holds Business Administration And Management, General from Institute Of Technology, Carlow.
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