David Revill Email & Phone Number

Sheffield, GB

• Responsible for the company’s strategic approach to Account Management through an in depth understanding of the Occupational Health sector and competitor knowledge
• Manage, develop and mentor a team of Account Managers
• Manage a portfolio of high value clients – building productive, long-term and mutually beneficial relationships through proactive communication
• Create and implement strategic plans to support clients in achieving their Occupational Health objectives
• Identify opportunities to upsell and grow contracts through analysis of management information data
• Responsible for contract renewal and retendering

Sheffield, England, United Kingdom

Pro-actively develop and maintain strong relationships with key decision makers andsenior stakeholders internally and externallyUnderstand individual customer needs and implement solution based initiativesWork collaboratively across the business to deliver on agreed KPIs and the implementation of projectsIdentify and implement opportunities for portfolio.

Sheffield, England, United Kingdom

• Manage contractual relationships and renewals within my allocated portfolio
• Manage and deliver financial plan for each client agreed in the forecast
• Supervising the Customer Service team to ensure an efficient service whilst adhering to agreed SLAs
• Building and maintaining strong working relationships with clients to ensure the effective deliverance of contractual requirements
• Undertaking recruitment, inductions, training and ongoing employee appraisals
• Identifying any clients at risk within the portfolio and taking appropriate action to address and find solutions