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Customer Service Desk Associate and cashier.

Experience in Marketing, E-commerce, graphics, Design, Project Management, IT Management and Residential Security Systems

• Achieved increased e-commerce sales and functionality by an average of 45+% daily.• Achieved projects deadlines managing teams’ tasks and timelines.• Achieved a great report with vendors through strong professional relationships and public relations.• Reduced company internal printing expense by slashing printing and maintenance expenditures by 90% monthly. • Increased new product releases through marketing campaigns and sales objectives.• Increased customer trust and knowledge of the e-commerce site and accessibility.• Accomplished a new appearance and standard for the catalogs which was adopted by and then joined by another wholesaler for their catalogs by managing 130-150 people across multiple companies.• Achieved opened dialogue from customers to senior management along with senior vendor management. • Increased sales and reduced processing time for the imprinted product department by implanting in-house graphics and a standard order processing structure with the vendors. • Achieved ease of file sharing internally with showing the benefits and installation of an internal network. • Achieved ease of file sharing with vendors through the use of a FTP server drop folders, Dropbox and other file sharing platforms.

I worked in retail and retail management in the following industries: food, music, clothing, shoes and art prints and was a small business owner of a pet sitting company.