Thank you for taking a moment to get to know me through my LinkedIn profile, I appreciate it. Professionally, as a member of Kaltura's Enterprise Customer Success Management team, I bring a dedication to excellence and a commitment to delivering optimal results to every interaction. My goal is twofold: to positively impact my clients' video production business objectives and to cultivate meaningful professional relationships with them. Through proactive support, tailored solutions, and genuine care for their success, I aim to strengthen our partnerships and drive mutual growth and achievement.Personally, I hold dear moments spent with family and friends, particularly relishing the warmth of shared home-cooked meals. As a dedicated husband and father of three fur babies, I seek solace by striking a balance between indoor work commitments and outdoor escapades, embracing the sunshine's embrace whenever I can. Whether I'm hiking, enjoying beach outings, embarking on camping adventures, or engaging in gym workouts, prioritizing an active lifestyle is key to my well-being. Moreover, I have a passion for discovering new music and firmly believe in the transformative power of laughter to nourish the soul.If you'd like, feel free to send me a personalized connection request.
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Account ExecutiveKalturaSanta Maria, Ca, Us -
Senior Customer Success ManagerKaltura Oct 2022 - PresentCalifornia, United StatesI've taken on more responsibility to drive adoption, retention, and opportunities for upselling and cross-selling. My focus is on fostering customer loyalty through delivering measurable value for our services and platform. I oversee customer portfolios valued at millions of dollars in Annual Recurring Revenue (ARR), serving as a trusted advisor and partner to each client. I constantly seek out innovative strategies to help clients achieve their objectives while also enhancing internal cohesion and commitment. Some of the notable client partnerships include Wells Fargo, Northwestern Mutual, Block, PwC, Whirlpool, Honda, C.H. Robinson, Caterpillar, Intel, Perkins, AT&T, Saba, and more. -
Customer Success ManagerKaltura Jan 2022 - Oct 2022California, United StatesAs a Enterprise Customer Success Manager in Software and Services, I oversee key responsibilities including driving adoption, retention, and identifying upsell/cross-selling prospects. My focus is on cultivating customer loyalty by delivering tangible value for our services and platform. I manage a substantial customer portfolio valued at millions of dollars in Annual Recurring Revenue (ARR). Notable client partnerships include Allstate, Darden, Northwestern Mutual, SARH, White & Case, Smithsonian Institution, American Honda, C.H. Robinson, Primoris, Whirlpool, among others. -
Mineral Resource Inspector LlCalifornia State Lands Commission May 2017 - Mar 2022Goleta, California, United StatesThe Mineral Resources Management Division is responsible for the safe and environmentally sound development, regulation, and management of all energy and mineral resources on sovereign and school lands under the jurisdiction of the Commission. These resources include oil, gas, geothermal energy, gold, and other solid minerals. In managing the prudent development of these resources, the Division’s highest priorities are public safety, environmental protection, and maximizing revenue generation.- Perform petroleum, geothermal drilling, production, safety, and pollution control inspection on and offshore (oil platforms).- Witness L.A.C.T unit proving for state allocated mineral resources.- Visually inspect and document state beaches for hazardous materials.- Witness sampling and testing procedures of produced water/oil in order to determine water cut, API gravity, and temperature for state allocation purposes.- Enforce API Standard 14C and California Code of Regulations regarding the Mineral Resource Management Division. -
Operator Ii/Grease MonkeyPacific Coast Energy Company Lp Jun 2014 - May 2017Orcutt, California, United States- Repair/rebuild DevAir air compressor units and Quincy air compressor unit’s models 310, 325, and 350.- Monthly/quarterly preventative maintenance on A/C’s, conventional, PCP, LRP, and air balance pumping units.- Provide relief operations for echo meter fluid shots, (3) oil leases, and compressor plant.- Daily routine consists of testing wells through header systems, monitor tank batteries, manage water injection plants, set/adjust chemical rates, and inspect/adjust pumping units on designated routes.- Assist Santa Barbara County agencies (Petroleum/APCD) and state agencies (CalGEM) with quarterly, semi-annual, and annual inspections/corrections. -
Engineering TechnicianPacific Coast Energy Company Lp Apr 2013 - Jun 2014Orcutt, California, United States- Assisted in the drilling project and completion of 96 new wells. - Develop procedures to RTP, RTI, abandon, or stimulate a well with acid. - Comply with Geologic Energy Management Division (CalGEM) requirements for well work projects.- Write Authorization for Expenditure (AFE) programs for the developed procedures listed above.- Trained contractors/new hires on safety procedures related to PPE, safe zones, H2S, drug and alcohol policies, and workplace hazards. -
Simultaneous Operations TechnicianPacific Coast Energy Company Lp Sep 2011 - Apr 2013Orcutt, California, United States- Developed SOP (Standard Operating Procedures) for new and existing equipment.- Worked with contractors/vendors in reaching project goals while remaining under budget.- Created spreadsheets that tracked budget, expenses, projects, and oil production. - Trained employees on new equipment start up procedures. - Gained working experience from the project manager, petroleum engineer, civil engineer and foreman I got to work alongside with. -
Diatomite Operator IiPacific Coast Energy Company Lp Apr 2008 - Sep 2011Orcutt, California, United States- Helped company reach its 1,000,000 barrels of oil production goal through teamwork.- Improved steam to oil ratios through refined cyclic steaming procedures.- Using PPE handled and worked with a variety of chemicals to aid operations.- Identify potential workplace hazards and take necessary steps to correct them.- Trained new employees to become operators. - Operated: Stinger crane, forklift, man lift, knuckle boom, A-frame, and boom truck. -
Diatomite Operator IPacific Coast Energy Company Lp Nov 2007 - Apr 2008Orcutt, California, United States- Gained an understanding of cyclic steaming methods.- Monitored and maintained water filtration facility and dehydration oil plant.- Optimized oil production through daily readings, well cuts, and AWT’s.- Monthly/quarterly preventative maintenance on pumps, motors, and other production equipment.- Operated: Stinger crane, forklift, man lift, knuckle boom, A-frame, and boom truck.
David Craig Education Details
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Business Administration
Frequently Asked Questions about David Craig
What company does David Craig work for?
David Craig works for Kaltura
What is David Craig's role at the current company?
David Craig's current role is Account Executive.
What schools did David Craig attend?
David Craig attended Sbbcollege Santa Barbara.
Who are David Craig's colleagues?
David Craig's colleagues are Ghanshyam Mahto, Anat Noam-Rubinstein, Nadav Huri, Osman Muhtesem, Ayelet Atzmon, William M Oubre, Shantanu Bhopale.
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