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3rd line applications support. Application packaging (Installshield) and deployment. SCCM skills. ITIL Foundation, Windows 8 MCSA, MOS 2010
Withers Llp
View- Website:
- witherskhattarwong.com
- Employees:
- 76
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Technical Systems AnalystWithers LlpUnited Kingdom
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Technical Systems AnalystWithers Llp Sep 2016 - PresentLondon, United KingdomEnd User & Compute Analyst specialising in Application Packaging via PSADT and SCCM with a strong focus on projects and the application side of their deliverables. History of application support including a strong knowledge of the Legal IT suite, specifically iManage and BigHand -
It Support AnalystWithers Llp Oct 2012 - Sep 2016London, United KingdomProviding 1st and 2nd line support to EU offices. Troubleshooting software and hardware issues, configuring of Blackberries and other personal devices and supporting users both remotely and deskside.Currently seconded to the new Windows 8 desktop project team, supporting, testing and troubleshooting applications on the new environment.
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Service Desk AnalystBircham Dyson Bell Jun 2006 - Oct 2012LondonProviding 1st and 2nd line support to 270 fee earners and support staff within a top 100 law firm both on site and remotely. Managing user’s expectations whilst providing timely and effective solutions to problems via first time fixes and strong call management. Assisting directly with creation of workflows and other processes to streamline and improve service delivery. Creation of user accounts from start to finish including all Active Directory, Exchange and BES administration tasks.
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Desktop AnalystFreshfields Bruckhaus Deringer Jul 2004 - Jul 2005London6 months spent in Desktop support, with periodical rotation on to the help desk. Supporting all London users and liasing with IT departments accross Europe. 5 months spent in 3rd line configuring Blackberries, set up and monitoring of Anti Virus and various other 3rd line admin roles -
It AssistantHudson Engineering Services Ltd Jun 2003 - Oct 2003Providing IT support to 15 company sites, duties included simple networking tasks, building and repair of PCs and troubleshooting both general and system related issues
David Ridden Skills
David Ridden Education Details
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Computing And Information Systems
Frequently Asked Questions about David Ridden
What company does David Ridden work for?
David Ridden works for Withers Llp
What is David Ridden's role at the current company?
David Ridden's current role is Technical Systems Analyst.
What is David Ridden's email address?
David Ridden's email address is ri****@****l.co.uk
What is David Ridden's direct phone number?
David Ridden's direct phone number is +4420759*****
What schools did David Ridden attend?
David Ridden attended University Of Brighton.
What skills is David Ridden known for?
David Ridden has skills like Active Directory, Microsoft Exchange, Troubleshooting, Citrix, It Service Management, Windows 8, Document Management, Filesite, Imanage, Bighand Digital Dictation, Vmware Vsphere, Citrix Xenapp 7.
Who are David Ridden's colleagues?
David Ridden's colleagues are Sackman, Ellen Sackman, Dabar Ratupenu, Aiperi Temir, David Brown, John Raymond D., Stanley Bergman, Priscilla Davis.
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David Ridden
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David ridden
Site Manager/Carpenter /Smsts At Free Lancer/Bespoke Kitchen Fitter( Self Employed)Harpenden -
David Ridden
United Kingdom
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