David Romero Serrano

David Romero Serrano Email and Phone Number

Customer Support Specialist @ AvaiBook
zaragoza, aragon, spain
David Romero Serrano's Location
Rupit, Catalonia, Spain, Spain
About David Romero Serrano

David Romero Serrano is a Customer Support Specialist at AvaiBook. He possess expertise in account management, management, business development, microsoft office, project management and 17 more skills. He is proficient in English, Spanish, Basic German, French and Catalán. Colleagues describe him as "David is a very detailed orientated person and helped the team save time, increase productivity, ensured quotes went out quickly, and increase win rate. This ensured the team reached their targets and reduced overall stress. " and "I have worked with David for several months now. He is a Spanish Speaker able to work in an English environment with a positive and friendly attitude. He excels and thrives on all tasks set to him and always completes all challenges set. It is a pleasure to work with such a determined hardworking colleague. I would recommend him for any upcoming positions he would like to take in the future. "

David Romero Serrano's Current Company Details
AvaiBook

Avaibook

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Customer Support Specialist
zaragoza, aragon, spain
Website:
avaibook.com
Employees:
40
David Romero Serrano Work Experience Details
  • Avaibook
    Customer Support Specialist
    Avaibook Jun 2024 - Present
    Santa Maria De Corcó, Catalonia, Spain
  • Self-Employed
    English Teacher Summer Camp
    Self-Employed Mar 2023 - Jun 2024
    Santa Maria De Corcó, Catalonia, Spain
    As an English teacher for kids at the local summer camp, y role is to create a fun and engaging learning environment where children can improve their English language skills while having a memorable summer experience. I design interactive lessons and activities that cater to different age groups and language levels, incorporating games, songs, and arts and crafts to make learning enjoyable. Through personalized attention and encouragement, I help students build confidence in speaking… Show more As an English teacher for kids at the local summer camp, y role is to create a fun and engaging learning environment where children can improve their English language skills while having a memorable summer experience. I design interactive lessons and activities that cater to different age groups and language levels, incorporating games, songs, and arts and crafts to make learning enjoyable. Through personalized attention and encouragement, I help students build confidence in speaking, listening, reading and writig English. I also foster a supportive and inclusive atmosphere where children feel motivated to participate and express themselves freely. By combining education wit recreation, I aim to inspire a lifelong love for learning and cross-cultural understanding among young learners in our community. Show less
  • Webfleet Solutions Sales B.V.
    Customer Succes Representative
    Webfleet Solutions Sales B.V. Jul 2022 - Nov 2022
    Barcelona, Catalonia, Spain
    As a customer success representative for Webfleet for the UK market my primary responsibility is to ensure the satisfaction and success of our clients by providing excepcional support and guidance throughout their journey with our products. This involves understanding their unique needs,offering tailored solutions and proactively addressing any issues or concerns they may encounter.Additionally,I would play a crucial role in driving product adoption, cultivating long-term relationships… Show more As a customer success representative for Webfleet for the UK market my primary responsibility is to ensure the satisfaction and success of our clients by providing excepcional support and guidance throughout their journey with our products. This involves understanding their unique needs,offering tailored solutions and proactively addressing any issues or concerns they may encounter.Additionally,I would play a crucial role in driving product adoption, cultivating long-term relationships, and identifying opportunities for upselling or cross-sellibg. Communication skills, attention to detail, and ability to effectively collaborate with internal teas will be key to achieving customer satisfaction and retentio goals while contributing to the overall success of Webfleet in the UK market. Show less
  • Airbnb
    Onboarding Experience Specialist At Airbnb
    Airbnb Mar 2020 - Jun 2020
    Barcelona, Catalonia, Spain
    As an Onboarding Experience Specialist forAirbnb worldwide, my role revolves around orchestrating seamless and memorable experiences for hosts as they oin the Airbnb platform. I would be the primary point of contact for hosts, guiding them through the onboarding process with professionalism and expertise. This involves assisting hosts in setting up their listings, optimizing their profiles, and familiarising them with Airbnb´s policies and best practices.Additionally, I would leverage… Show more As an Onboarding Experience Specialist forAirbnb worldwide, my role revolves around orchestrating seamless and memorable experiences for hosts as they oin the Airbnb platform. I would be the primary point of contact for hosts, guiding them through the onboarding process with professionalism and expertise. This involves assisting hosts in setting up their listings, optimizing their profiles, and familiarising them with Airbnb´s policies and best practices.Additionally, I would leverage exceptional communication skills to provide ongoing support and address any questions or concerns hosts may have, ensuring their jorney with Airbnb is smooth and successful. By delivering personalised assistance and fostering a positive onboarding experience I would play a pivotal role in driving host satisfaction, retention, and the overall grouwth of Airbnb´s global comunity. Show less
  • Hp Uk
    Hp Inc. Account Manager Uk & Ireland
    Hp Uk May 2012 - May 2019
    Barcelona Area, Spain
    As an accomplished Account Manager at HP Inc., I specialise in driving strategic partnerships and delivering tailored solutions to clients within the UK and Irish.markets. With a focus on cultivating long-term relationships, I excel in understanding my client's unique needs and objectives, and leveraging HP's extensive portfolio of products and services to exceed their expectations. meticulous account management, and a deep understanding of industry trends, I consistently drive business growth… Show more As an accomplished Account Manager at HP Inc., I specialise in driving strategic partnerships and delivering tailored solutions to clients within the UK and Irish.markets. With a focus on cultivating long-term relationships, I excel in understanding my client's unique needs and objectives, and leveraging HP's extensive portfolio of products and services to exceed their expectations. meticulous account management, and a deep understanding of industry trends, I consistently drive business growth while ensuring client satisfaction and loyalty. I am committed to delivering measurable results and contributing to the continued success of HP Inc. in the dynami technology landscape.Over the past few years at HP Inc., I've been exclusively dedicated to serving as an Account Manager for end-users, focusing specifically on the education arket within the UK and Ireland. This specialised role has allowed me to deepen my understanding of the unique needs and challenges faced by educational institutions, and to deliver tailored solutions that drive meaningful outcomes. Leveraging HP's cutting-edge technology ad my expertise in the education sector, I've ha the privilege of fostering impactful partnerships, driving innovation, and empowering educators and students alike to thrive in an increasingly digital world. I am proud to have played a pivotal role in advancing HP Inc'.s mission to transorm education through technology. Show less
  • Hp
    Key User Hp Store Spain
    Hp Apr 2010 - Sep 2011
    Barcelona Area, Spain
    As a Key User for the HP Store for the Spanish market, I am dedicated to providing exceptional customer service and support to our valued clients. In this role, I serve as a trusted advisor, guiding customers through their purchasing journey with expertise and efficiency. Whether assisting with product selection, addressing inquiries, or revolving issues, I am committed to ensuring a seamless and satisfying experienc for every individual who interacts with the HP Store. Through my passion for… Show more As a Key User for the HP Store for the Spanish market, I am dedicated to providing exceptional customer service and support to our valued clients. In this role, I serve as a trusted advisor, guiding customers through their purchasing journey with expertise and efficiency. Whether assisting with product selection, addressing inquiries, or revolving issues, I am committed to ensuring a seamless and satisfying experienc for every individual who interacts with the HP Store. Through my passion for technology and dedication to customer satisfaction, I conribute to the success and growyh of HP's retail operation in Spain. Show less

David Romero Serrano Skills

Account Management Management Business Development Microsoft Office Project Management Sales Sales Management Solution Selling B2b Business Strategy Customer Service Crm New Business Development Team Leadership Typing Protocol Sales Force Alignment Hp Workstation Configurator Intercultural Communication Customer Relationship Management Customer Support Back Office

David Romero Serrano Education Details

Frequently Asked Questions about David Romero Serrano

What company does David Romero Serrano work for?

David Romero Serrano works for Avaibook

What is David Romero Serrano's role at the current company?

David Romero Serrano's current role is Customer Support Specialist.

What schools did David Romero Serrano attend?

David Romero Serrano attended Escola Universitària Mediterrani, San José - La Salle, Universidad Particular De Especialides 'espíritu Santo', Bénédict School.

What skills is David Romero Serrano known for?

David Romero Serrano has skills like Account Management, Management, Business Development, Microsoft Office, Project Management, Sales, Sales Management, Solution Selling, B2b, Business Strategy, Customer Service, Crm.

Who are David Romero Serrano's colleagues?

David Romero Serrano's colleagues are Arturo Saz Martín, Héctor Mendal Escario, Maria Agustina Ruiz Diaz, Gonzalo Rubio Sanz, Julio Rudilla, Lindyane Oliveira, Alberto Sierra.

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