David R. Email and Phone Number

Accomplishments:• Promotion: Advanced from Senior Population Health Analyst, reflecting career growth and increased responsibilities.• CMS Rating Achievement: Played a crucial role in helping Capital attain a CMS 4-star rating for its Medicare PPO and HMO lines of business.• Program Enhancements: Proposed, led, and implemented significant improvements to Capital’s Value-Based Quality Programs.• Reporting Process Improvement: Enhanced monthly reporting processes by redesigning data models, optimizing SQL/SAS code, automating processes, and incorporating new data visualization tools.• Rating Improvement: Improved Capital's ratings in two Metropolitan Service Areas by one circle under the BCBSA’s High Performance Network for Submission Year 2022.Responsibilities: •Lead, train, and develop a team of two senior and two junior analysts, driving professional growth and project success.•Oversee analytics and data science operations for quality programs, including program design, data querying and cleaning, statistical computation, and client interfacing.•Specialize in enhancing HEDIS and STARs performance, improving member health outcomes through value-based program partnerships, BCBSA’s High Performance Network, vendor agreements, and specialty provider arrangements.•Develop automated and routinized analytic and reporting processes using SAS, R, and Microsoft Power BI, significantly reducing production time and improving reporting capabilities.•Collaborate with internal clinical staff and external clinicians to create effective reporting tools, ensuring usability and clinical relevance.•Drive process automation and quality improvement by refining data models, implementing quality control processes, and enhancing data visualization methods.•Conduct advanced ad hoc analytics with large claims data pulls.

Accomplishments:• Promotion: Advanced from Functional Analyst to a higher role, reflecting growth and increased responsibility.• Renewal: Contributed significantly to securing a contract renewal with enhanced value and a longer term by managing a critical component of the company's business operations.• Efficiency Improvement: Reduced monthly report production time by approximately three days through advanced SQL and SAS techniques, ensuring timely reporting and enabling the delivery of advanced analytics alongside standard reports.• Certifications: Earned SAS Base Programming certification and Lean Six Sigma Green Belt, demonstrating enhanced expertise and commitment to professional development.Responsibilities:• Performed analytics and data science-related operations for the largest US federalinventory program utilizing tools such as SAS, SQL, and Microsoft Office Suite• Produced monthly reports to track project status and met with senior government officials to provide recommendations and expertise based on reporting results• Completed ad hoc data requests using big data mining techniques and creating effective,concise analyses to assist senior government leadership in making decisions.• Responded to live audit requests as the team’s inventory program subject matter expertin the form of data requests, white papers, and participation in meetings with IPAs.• Led on site audit teams at two different locations to complete audit requirements that involved multiple government areas and independent contractors• Oversaw, trained, and developed two functional analysts

NewDay USA is a leading VA mortgage lender focused on helping active military personnel, veterans and their families. Our team also actively volunteers with the NewDay USA Foundation and partners with organizations that help make things better for service members, veterans, and our community.Accomplishments:• Highest Lead to Close Percentage for Q4 2018 for my lead sourceResponsibilities:• Effectively prepare and present customized mortgage solutions to potential customers• Follow up on inbound, direct marketing leads• Analyze credit worthiness, calculate risk and provide unique financial solutions• Analyze customer application, credit reports, and supporting documentation• Engage and present to potential customers

I was responsible for acquiring and retaining various organizations and customers to attend City Islanders games and other events. My duties included planning and organizing promotional nights during games as well as events on non-game days. I played a significant role in achieving the highest attendance night of the 2017 season. Additionally, I reorganized and optimized the fan development department's database for improved efficiency. I also contributed to the development of the 2018 sales plan. As part of a small club, I participated in game day setup and operations.

During my time at Tractor Supply Co., I gained extensive knowledge in retail through a variety of roles, including sales representative, cashier, stock clerk, forklift operator, and customer service representative. My primary responsibility was to deliver outstanding customer service to both current and potential customers. In my first six months with the company, our store consistently exceeded its monthly sales targets, resulting in a bonus for all employees each month.