David Royle Email & Phone Number

Manchester, Gb

Pendlebury, Manchester, Gb

Tasked with improving service delivery across all Opco's, improving communications and stakeholder experiences. Delivering KPI's and upgrading of Helpdesk user interfaces to ensure the ITSM was able to grow along with the business and IT roadmap.

Pendlebury, Manchester, Gb

Leading a team of Business System Analysts and Specialists to deliver seamless and resilient front and backend applications to leading suppliers, Tesco, Sainsbury's, Asda and John Lewis,

Delivering SAP B1 to bring a fluid approach to all areas of the business, from stock processing, order acknowledgement, warehouse streamlining to greater financial analysis allowing in-depth reporting of all financial areas of the business, thus giving Clubhouse Golf the strong foundations for the business to grow in both the UK and Europe.Upgrading the IT infrastructure to support high volume growth in both business capacity and personnel, whilst rationalising software and hardware to reduce costs and management overheads.

Manchester, Gb

• IT Team management and development• Liaising with both BI and Development teams to ensure the infrastructure can deliver future requirements• Service desk management, ensuring all SLA’s are met and the IT team is meeting end users needs• Investigating new systems to help move the company forward and deliver on it’s future plans• Management of IT expansion into the US

Stockport, Gb

• Management of multiple UK sites• Migration of onsite Exchange 2010 to cloud based office 365, including implementation of Skype 2016• Project manager/technical manager for the implementation and support of SAP B1, from project development, end user training to system roll out.• Upgrade of existing Hyper-V environment to Hyper-V 2012 giving better fail over and system restore capabilities.• Progress existing Citrix Xenapp system to deliver better performance and reliability for the end user• Overhaul of existing infrastructure to give greater resilience and disaster recovery capabilities• Creation and implementation of IT standards and procedures• Review of existing communications for all sites and create a more unified infrastructure giving greater resilience.

Greater Manchester, Gb

Business System Manager for Whitecroft Lighting.• Overhaul of the existing IT systems to bring in the latest technologies to help align IT with the business objectives• Develop the IT team into a strong dependable unit that can be relied upon to act both effectively and efficiently to any situation.• Investigation into APS systems, including examination of the expected benefits when aligned with the business objectives• Responsible for IT budget, capital and departmental, including project and spending analysis and reporting• Assessment and analyses of departmental IT issues leading to the creation of new IT systems and procedures that enable better working practices.• Creation of IT policies and procedures, including hardware and software, security and mobile communications and the implementation of any necessary changes to allow better working practices and greater understating of IT requirements• Development of Hardware and software to achieve best business practices.

•Installation, maintenance and support of current Microsoft Active directory servers and clients•Purchasing and managing of all licensing for the above•Specifying, planning and implementing new ERP system whilst still allowing access to important legacy data•Setting, executing and monitoring budgetary constraints, from large scale projects to departmental expenditure•IT support team management, including performance reviews and targeted tasks to ensure end users receive the best levels of assistance•Continuous monitoring of systems and procedures to help maintain the business critical systems•Looking at current systems and investigating ways to improve performance and productivity without impacting on users and resources•Negotiating SLA’s from server support to telecom contracts.•The continuing technical support of users in all aspects of day to day working from software/hardware problems to remote access and printing issues•Liaising with other UK / European sites to maintain/improve system integrity•Development, implementation and monitoring of IT procedures including the standardisation of software and hardware, IT health and safety requirements for individuals and the development of the IT disaster recovery plans•An understating of system integration and the importance of such systems on business continuity/integrity•Proven ability to motivate others and lead by example

The creation of new pricing and sizing programs for both existing and new products whist also maintaining the existing programs and databases

Working in the engineering department where I was responsible for the design and build of hydraulic power units for the control of paper finishing machines.