We get funnels

Promoted within a year to oversee the facilities in the central region (Columbus, Cleveland, Indianapolis, Pittsburgh, Houston & Dallas).

Brought in to manage the Humbolt Park (Chicago) Ghost kitchen

- Coordinated logistics & operations for World Central Kitchen & Sweetgreen hospital salad donation nationally. - Using Excel and SQL, I analyzed sales patterns in conjunction with logistics data to produce a new model of batching deliveries which decreased cost per delivery by 50% in Chicago ($24 - $12 per delivery)- Utilizing Tableau and Snowflake I built out several restaurant facing dashboards to collate and display data to drive operational excellence and reduce late salad… Show more - Coordinated logistics & operations for World Central Kitchen & Sweetgreen hospital salad donation nationally. - Using Excel and SQL, I analyzed sales patterns in conjunction with logistics data to produce a new model of batching deliveries which decreased cost per delivery by 50% in Chicago ($24 - $12 per delivery)- Utilizing Tableau and Snowflake I built out several restaurant facing dashboards to collate and display data to drive operational excellence and reduce late salad production by 10% fleetwide. - Leveraging data, I collaborated with the Chicago Area leader and Head Coach to grow the Chicago Outpost ghost kitchen to be the highest sales kitchen in the fleet. Producing volume in excess of $50K in gross sales a week. - Courier supply growth in Chicago. Responsibilities included recruiting, training, managing and retaining a fleet of independent contractors. - Consulted with various stakeholders to build out an automatic legally compliant background check and on boarding process which led to a 20% increase in efficiency and reduction in cost of boarding new couriers onto the platform. Show less

- Utilizing Excel, analyzed over 2,000 data points on online hours to identify potential expansion of online hours to capture a new segment of late night eaters in Miami.Developed and maintained a $1,000,000+ SMB restaurant book of business and grew gross bookings by 10% month over month. - Created complex SQL queries to generate actionable insights on restaurant partners menus which increased conversion by 4% on gross bookings.- Developed monthly and quarterly report dashboards… Show more - Utilizing Excel, analyzed over 2,000 data points on online hours to identify potential expansion of online hours to capture a new segment of late night eaters in Miami.Developed and maintained a $1,000,000+ SMB restaurant book of business and grew gross bookings by 10% month over month. - Created complex SQL queries to generate actionable insights on restaurant partners menus which increased conversion by 4% on gross bookings.- Developed monthly and quarterly report dashboards presented to restaurant stakeholders using tools such as Excel and Tableau. Show less

- Accountable for the bicycle delivery growth in Los Angeles to 2% (2K) of monthly total trips within the first year of rollout.- Planned and executed tiered incentive structure for bike couriers that lead in an increase in retention rate to 30%. - Developed / created a monthly newsletter of best practices sent to over 9,000 courier partners in the LA area to improve business growth.- Established a local courier rewards program in Los Angeles which led to a 7% increase in courier… Show more - Accountable for the bicycle delivery growth in Los Angeles to 2% (2K) of monthly total trips within the first year of rollout.- Planned and executed tiered incentive structure for bike couriers that lead in an increase in retention rate to 30%. - Developed / created a monthly newsletter of best practices sent to over 9,000 courier partners in the LA area to improve business growth.- Established a local courier rewards program in Los Angeles which led to a 7% increase in courier reliability during late night hours. - Collaborated with teammates in the execution of an Uber Eats Pickup pilot and accomplished a 60% adoption rate on over 1,000 restaurant partners in the Phoenix market. - Execute a quarterly audit of restaurant addresses resulting in an overall 3-minute increase in efficiency in the market. - Extracted, analyzed a dataset of over 10,000 restaurant’s pickup instructions to optimize courier pickup instructions which led to on average 30 second reduction in the pickup leg of delivery. - Worked with multiple stakeholders to hold restaurant roundtables in Los Angeles to gather insights, quantitative and qualitative information of the restaurant life cycle which contributed to product market confirmation for new lines of business such as Uber Works. Show less