David Ryder Email & Phone Number

Boston, MA, US

Seattle, WA, US

Leading a team focused on AWS’ EAMM portfolio, including Microsoft workloads, End-user computing (EUC), AI/ML (GenAI) and cloud operations for strategic Public Sector SLG/EDU customers. This role involves driving technical innovation, ensuring customer success, and fostering a high-performance team culture.- Engaging with strategic customers to address.

Seattle, WA, US

Seattle, WA, US

Seattle, WA, US

Palo Alto, CA, US

Role Overview:Worked with VMware's top 1000 EUC customers to architect, validate, deploy, and manage their virtual workloads across various VMware Cloud and on-premises products. Covered VMware EUC products including Horizon Cloud on SoftLayer, Horizon Cloud on Azure, VMC on AWS, Horizon 7 on-premises, UEM, AppVolumes, and Workspace One.Key.

Palo Alto, CA, US

Role Overview:Managed both an offshore team and a US-based team providing “white-glove” technical service to VMware’s top 25 customers for the Horizon Cloud Hosted Service. Oversaw all customer migrations from legacy VMware vCloud Air data centers to new IBM SoftLayer data centers. Handled technical escalation management for customer issues in any cloud.

Palo Alto, CA, US

• Provided pre-sales architecture support to enterprise customers who were considering migrating their Virtual Desktop Infrastructure (VDI) workloads to the cloud. Assisted in defining connectivity options, identifying.
• Engaged with key customer stakeholders to address inquiries, define requirements, and provide architecture designs for proposed cloud-based VDI solutions.
• Collaborated with the customers' telecommunications/wide area network (WAN) providers to ensure secure and reliable connectivity was established between on-premises locations and the hosted data centers.
• Coordinated with the back-end networking teams at each global data center to facilitate the establishment of necessary network connections and ensure seamless integration.
• Worked closely with the customer's IT teams to test and verify the connectivity, ensuring a smooth transition to the cloud-based VDI solution.
• Collaborated with the back-end operations team to plan and execute failover/disaster recovery (DR) testing based on each customer's specific requirements.

Palo Alto, CA, US

• Work with customers to integrate VMware Cloud products into their existing infrastructure, assist them with solution buildout, testing, and moving to production. This includes scoping the pilot, building the virtual.
• Engage with key customer stakeholders to help answer any questions, define requirements, and provide architecture design for proposed solutions.
• Work with the Datacenter Operations team to build out the customer cloud instance to their required specifications, on-board the new tenant, and work through any challenges as required.
• Provide dedicated technical support to a defined list of customers assigned.

Boston, MA, US

Architected and implemented VMWare Horizon View, VMWare Horizon Workspace, SCCM 2012, and McAfee MOVE. Virtualized 100+ applications using VMWare Thinapp. Administrator for the following systems: vSphere5, Horizon View 5.2, Horizon Workspace, McAfee EPO, Juniper SSLVPN Appliance, SCCM, MDM (GOOD/Boxtone), Apple Xserve. Corporate image creation, Tier 3.

Columbia, Maryland, US

Lead Active Directory conversion project at remote sites in North America

San Jose, CA, US

Desktop Support Services Lead and managed all end-user escalations. Managed worldwide computer inventory including maintenance requests and new computer allocations. Handled evaluation and purchasing of PC-Related equipment for North America.

Randolph AFB, TX, US

Worked as a Munitions Systems specialist at Mountain Home AFB in Idaho, and Incirlik AFB in Turkey. IYAAYAS!